Concierge

Clarendale Ann Arbor is a distinguished senior living community dedicated to enriching the lives of its residents through exceptional care and hospitality. Located in the vibrant city of Ann Arbor, this community is part of a larger network of senior living residences focused on creating an environment that supports and celebrates the wisdom and life stories of older adults. Clarendale Ann Arbor prides itself on maintaining a warm, respectful, and engaging atmosphere where residents feel valued, safe, and connected. The commitment to excellence in senior living is evidenced by the company’s investment in both its residents and its staff – recognizing that a supportive workplace fosters the highest quality of care and engagement.

The Concierge role at Clarendale Ann Arbor is pivotal in shaping the first impressions and ongoing experiences of residents, guests, and visitors. This hospitality-focused position involves welcoming and assisting a diverse range of individuals including residents, prospective employees, vendors, suppliers, and service providers with warmth, professionalism, and attention to detail. The concierge acts not only as a friendly face but as an essential link to the seamless operation of the community. This role demands a proactive and responsive approach to communication, problem-solving, and coordination of services. Approximately, the Concierge is responsible for routine activities such as managing telephone coverage, addressing inquiries and concerns tactfully to uphold organizational objectives while ensuring satisfaction, documenting and notifying residents of deliveries, and supporting administrative functions like preparing maintenance work orders and assisting the Business Office Manager with various projects.

Clarendale Ann Arbor positions itself as more than just a workplace; it is a community where employees are encouraged to embrace the company’s hospitality promises — commitments to greeting with warmth, treating everyone with respect, anticipating needs, responding promptly, and maintaining professionalism. Employees are expected to embody these values consistently, fostering a culture where every interaction contributes to a positive and respectful living environment. This Concierge position is ideal for enthusiastic and compassionate individuals who are passionate about senior care, hospitality, and making a meaningful difference in the lives of the community’s residents. Working here means not just doing a job but being part of an extraordinary life, filled with stories, connections, and purpose.