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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $17.25
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, serving thousands of residents and families through more than 13,000 units. As one of the largest senior living families in the U.S., Provincial is deeply committed to enriching the lives of seniors and Team Members alike. Our communities are united by our foundational Pillars of Excellence, which emphasize personalized care, exceptional hospitality, and fostering lasting connections. This dedication has resulted in Provincial communities earning Great Place to Work certifications consecutively from 2022 to 2026. The organization is recognized as a workplace where culture and purpose intersect, creating... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- ability to communicate effectively with residents, visitors, and team members
- ability to manage multiple tasks simultaneously
- proficiency in basic computer applications
- strong organizational skills
- courteous and professional demeanor
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser, transportation, etc.
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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