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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
This esteemed hospitality property is dedicated to providing an exceptional guest experience through personalized services and attention to detail. Recognized for its commitment to excellence within the hotel industry, the establishment prides itself on maintaining an inviting and nurturing environment where guests feel valued from the moment they arrive. The hotel offers a range of amenities and luxurious accommodations designed to enhance every aspect of the guest's stay, whether for business or leisure purposes. Renowned for its strategic location, the hotel provides convenient access to local attractions, dining options, and entertainment venues, ensuring guests have ample choices to explore the... Show More
Job Requirements
- High school diploma or equivalent
- Previous guest service or hospitality experience preferred
- Ability to provide personalized and efficient service
- Strong guest service orientation
- Ability to follow detailed instructions
- Problem-solving and multitasking skills
- Physical capability to assist guests by lifting and carrying belongings
- Discretion and attentiveness with sensitive information
Job Qualifications
- High school diploma or equivalent
- Previous guest service or hospitality experience preferred
- Demonstrated ability to provide personalized and efficient service
- Strong guest service orientation with a welcoming and professional demeanor
- Ability to follow detailed instructions and perform routine tasks consistently
- Reliable problem-solving and multitasking abilities in a fast-paced environment
- Discretion and attentiveness when handling sensitive guest needs or information
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- Make reservations, secure tickets, and arrange transportation and travel details
- Handle VIP requests, including special product orders and turndown services
- Arrange for laundry, cleaning, and repair services for guests' belongings
- Assist with administrative tasks, including authorizing credit applications
- Facilitate the sending and receiving of guest packages
- Act as host for morning coffee service and create warm guest interactions
- Report suspicious behavior to hotel security to maintain a safe environment
- Consistently greet guests in a professional, friendly manner to elevate their experience
- Perform additional duties as assigned to support the Front Office team
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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