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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Paid training
Employee assistance program
Dependent care FSA
Job Description
The Waterford at Ironbridge is a distinguished Sonida Senior Living community located in Springfield, Missouri, that offers an exceptional living environment tailored to the needs of active seniors. As a premier retirement community, The Waterford is dedicated to delivering quality care and service to residents in its Independent Living Community. This community prides itself on creating a warm, welcoming, and supportive atmosphere where seniors can enjoy an enriching lifestyle while receiving the necessary care and assistance they require. The Waterford at Ironbridge stands out for its commitment to enhancing the quality of life for its residents through comprehensive services, vibrant... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- excellent communication skills
- ability to manage multiple tasks
- friendly and professional demeanor
- ability to work effectively within a team environment
Job Qualifications
- enjoy providing exceptional customer service and care to senior residents
- appreciate the value of being a dependable and responsible member of the greater team
Job Duties
- answers telephone and directs the caller to the appropriate individual
- provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
- greets and directs visitors to the community
- receives, sorts, and forwards incoming mail
- coordinates the pick-up and delivery of express mail services such as FedEx and UPS
- resolves customer questions and concerns
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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