Concierge

Marriott Research Triangle Park is a distinguished hotel located in the heart of a dynamic and thriving business and technology hub. Operated under the esteemed management of Driftwood Hospitality Management, the hotel is dedicated to providing an exceptional guest experience through a combination of luxurious accommodations, outstanding customer service, and personalized care. Recognized as a top-tier brand in the hospitality industry, Marriott Research Triangle Park emphasizes a fully integrated approach to hospitality services, ensuring every aspect of a guest's stay is seamless and memorable. The hotel attracts business travelers, tourists, and event attendees who expect excellence in service and comfort.

At Marriott Research Triangle Park, the team fosters a culture where associates are empowered to take initiative, contribute proactively, and work cohesively towards the success of the property. The workplace values diversity and inclusion, committing to equal employment opportunities regardless of race, gender, age, or other legally protected statuses. This inclusive environment nurtures growth, innovation, and a supportive atmosphere, making Marriott a desirable place to build a hospitality career.

Currently, Marriott Research Triangle Park is seeking a professional, personable, and customer-focused Concierge Attendant to join their welcoming team. This part-time position offers an hourly wage of $17 and is scheduled from 4:30 PM to 10:00 PM, providing a balanced work-life arrangement while allowing for meaningful guest interactions during prime evening hours. The Concierge Attendant acts as the frontline ambassador of the concierge desk, playing a crucial role in enhancing the guest experience.

The Concierge Attendant will be responsible for greeting and assisting guests, delivering exceptional service and personalized recommendations on hotel amenities, services, and local attractions. The role involves taking drink orders, serving light appetizers, ensuring the concierge area is well-stocked, and offering valuable local expertise. This position requires a friendly and approachable demeanor as the concierge is often the first point of contact for guests seeking guidance and assistance with their stay.

Beyond routine service, the Concierge Attendant will also manage requests promptly and professionally, resolve guest concerns with a solution-driven approach, and support overall guest satisfaction initiatives. The role demands excellent communication skills, multitasking abilities, and a passion for creating memorable experiences that exceed guest expectations. Additionally, workers must adhere to safety standards including OSHA and MSDS guidelines, promoting a safe and compliant workplace.

Joining Marriott Research Triangle Park means gaining access to a competitive salary and benefits package, opportunities for career advancement within a prestigious company, and a dynamic team environment that values collaboration and excellence. Employees also enjoy exclusive discounts on hotel services, accommodations, food, beverage, and an array of comprehensive health and wellness benefits. As part of a globally recognized hospitality brand, the Concierge Attendant position offers a rewarding career path dedicated to guest satisfaction and professional growth.