Concierge

Sunrise Senior Living is a leading provider of senior living services dedicated to helping residents live longer, healthier, and happier lives. Known for creating warm, welcoming communities, Sunrise focuses on building meaningful relationships not only with its residents but also with their families and team members. The company prides itself on being certified as a Great Place to Work for the eighth time by Activated Insights, a testament to its top-notch culture and workplace environment. The community named Sunrise of Bon Air is actively looking for a Concierge to serve as the important first impression of the community. This position offers an opportunity to engage with residents, potential residents, families, and visitors while supporting the overall mission of Sunrise Senior Living.

The Concierge at Sunrise of Bon Air plays a crucial role in establishing a positive atmosphere and ensuring exceptional customer service. This employment opportunity is part-time or full-time with competitive compensation based on the geographic location, experience, and qualifications. The role involves greeting visitors warmly, managing calls, assisting with administrative duties, and supporting sales and marketing efforts. The Concierge is responsible for maintaining a welcoming, safe, and attractive entry and bistro area, addressing inquiries, and facilitating smooth community operations. This includes welcoming prospective residents and their families, coordinating appointments, assisting with recruitment and onboarding processes, and supporting staff with documentation and supplies.

In this role, the Concierge must uphold Sunrise’s mission, principles of service, and Core Values, emphasizing the sacred value of human life. The job requires the ability to manage multiple priorities while demonstrating excellent communication and organizational skills. Candidates are expected to have a high school diploma or GED, strong customer service experience, and proficiency in computer applications including Microsoft Office and Sunrise software. Experience in administrative support and familiarity with safety protocols is valuable. This role is ideal for individuals passionate about serving others, fostering community spirit, and contributing to a workplace culture recognized nationally for excellence.

Joining Sunrise Senior Living means gaining access to comprehensive benefits including medical, dental, vision, life and disability insurance, retirement savings plans, paid time off, an employee assistance program, tuition reimbursement, and flexible pay options. The organization emphasizes employee well-being and development with opportunities for engagement, learning, and growth. Safe driving responsibilities may apply for team members who use company vehicles, alongside mandatory compliance training. Sunrise prioritizes the health and safety of its community through required pre-employment screenings such as drug and tuberculosis tests, physical evaluations, and background checks. Overall, this role offers a fulfilling career path with a company committed to respect, dignity, and quality of life for seniors and a supportive environment for its staff.