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Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Career development opportunities
Job Description
The hiring establishment is a senior living community that focuses on providing exceptional care and services to its residents. This establishment is dedicated to creating a welcoming and comfortable environment for seniors, ensuring that every individual's needs are met with compassion and professionalism. The community values respect, dignity, and a high standard of living for all residents and their families. They prioritize a team-oriented approach where employees work collaboratively to enhance the lives of those they serve. The establishment is committed to fostering a positive workplace culture where employees are encouraged to grow and develop their skills while contributing to... Show More
Job Requirements
- High school diploma or GED preferred
- One to three years customer service experience and/or training
- Ability to read and write English
- Excellent telephone skills
- Basic math skills including addition, subtraction, multiplication and division
- Ability to use computers including Microsoft Office and email
- Ability to handle multiple priorities
- Good organizational and record-keeping skills
- Ability to interact courteously with guests, residents and staff
- Ability to work indoors in a climate-controlled environment
- Ability to lift up to 25 pounds occasionally
Job Qualifications
- High school diploma or GED preferred
- One to three years customer service experience and/or training
- Ability to read, comprehend, and write simple correspondence
- Excellent telephone communication skills
- Proficient in Microsoft Windows, Word and Excel
- Ability to use email and internet
- Demonstrated interest in working with seniors
- Strong organizational and time management skills
- Good judgment, problem-solving and decision-making abilities
Job Duties
- Greet guests, residents and employees
- Manage external and internal telephone calls
- Take and communicate messages accurately
- Provide general information and directions
- Collate brochures for the marketing department
- Prepare meal tickets and tally meal counts
- Update resident phone lists, rosters, and registers daily
- Manage resident and family member appointments
- Maintain a neat and organized desk and entry area
- Organize and distribute mail
- Maintain resident forms for credits
- Adhere to company personnel and operating policies
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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