Concierge

The hiring establishment is a senior living community that focuses on providing exceptional care and services to its residents. This establishment is dedicated to creating a welcoming and comfortable environment for seniors, ensuring that every individual's needs are met with compassion and professionalism. The community values respect, dignity, and a high standard of living for all residents and their families. They prioritize a team-oriented approach where employees work collaboratively to enhance the lives of those they serve. The establishment is committed to fostering a positive workplace culture where employees are encouraged to grow and develop their skills while contributing to the overall mission of the organization.

This position is for a Front Desk Receptionist who plays a pivotal role as the first point of contact for guests, residents, and employees alike. The Front Desk Receptionist is responsible for greeting visitors warmly, managing incoming calls both internal and external, and handling messages efficiently. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Receptionist assists with various administrative tasks, including collating brochures for marketing purposes, preparing meal tickets, tallying meal count sheets for dining staff, and maintaining up-to-date resident phone lists and logs. Furthermore, the receptionist coordinates appointments for residents and family members, ensuring smooth scheduling for services such as hairdressers and transportation. The role also encompasses keeping the front desk and entry area organized and neat while distributing mail to residents and coordinating staff.

Employment type for this role is typically full-time or part-time with multiple shifts available, including weekends, allowing flexibility for work-life balance. The compensation is competitive, aligned with industry standards for customer service and administrative roles within senior living communities. This role demands a high level of professionalism and a genuine interest in working with the senior population, ensuring that all interactions uphold the community’s values of care and respect. The ideal candidate will display a courteous demeanor and be proactive in responding promptly to resident and visitor needs, supporting organizational goals, and completing administrative tasks with accuracy and efficiency.