Concierge

Sunrise Senior Living is a leading provider of senior living services dedicated to empowering residents to live longer, healthier, and happier lives. With a strong focus on creating meaningful relationships with residents, their families, and team members, Sunrise fosters a supportive community where every individual can find joy and fulfillment. Recognized as a Great Place to Work certified by Activated Insights for the eighth time, Sunrise Senior Living exemplifies a workplace culture that values respect, inclusiveness, and employee growth. This certification reflects the company’s commitment to maintaining an enriching environment for its team and residents alike. Sunrise Senior Living operates with an emphasis on high standards in safety, service, and community engagement, making it a sought-after employer in the senior care industry.

The Concierge role at Sunrise Senior Living plays a vital part in making a positive and lasting first impression on potential residents, their families, and visitors. Acting as the initial point of contact, the Concierge is responsible for greeting guests warmly, managing phone communications, providing community information, and supporting the sales and administrative teams. This position involves a variety of duties, including overseeing the front desk and bistro areas, assisting with sales and marketing activities, risk management adherence, and administrative tasks. By ensuring a welcoming atmosphere and efficient service, the Concierge helps foster trust and comfort among residents and visitors, contributing greatly to the overall resident experience.

In addition to greeting and assisting visitors, the Concierge supports recruitment efforts by welcoming job candidates, directing them appropriately, and entering applicant information into the tracking system. Daily responsibilities also include managing appointment scheduling, maintaining cleanliness and ambiance in communal areas, and contributing to risk management programs that prioritize resident and team safety. The role demands strong communication skills, organization, and the ability to multitask effectively while upholding Sunrise’s Principles of Service and Core Values.

Sunrise Senior Living offers competitive compensation tailored to geographic locations, skills, and experience. Employment benefits include comprehensive medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off, sick leave, holiday pay, tuition reimbursement, employee assistance programs, and flexible pay options. The company supports employee development through continuous training and engagement programs and fosters a career path that allows team members to grow and shine both professionally and personally.

Candidates must meet certain pre-employment requirements focused on maintaining a safe and healthy environment for everyone, including passing health screenings, drug tests, background checks, and complying with applicable vaccination mandates. For those seeking a rewarding career in a vibrant and compassionate environment, the Concierge position at Sunrise Senior Living presents an outstanding opportunity to serve seniors with dedication and pride while advancing one’s career in the senior living industry.