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Job Overview
Employment Type
Part-time
Work Schedule
On-call
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
employee discount
Professional development opportunities
flexible scheduling
Job Description
Our client operates a professional residential community management company dedicated to providing top-tier living experiences for residents. This company prides itself on maintaining a safe, welcoming, and well-organized environment within its residential properties, ensuring that all residents receive timely assistance with their needs through dedicated on-site personnel. Their approach is rooted in exemplary customer service, effective communication, and diligent management of community resources. The company fosters a culture of respect, professionalism, and proactive problem-solving to uphold the highest standards of residential living.
We are currently seeking a reliable and personable Front Desk Attendant to join our client’s team o... Show More
We are currently seeking a reliable and personable Front Desk Attendant to join our client’s team o... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or front desk role preferred
- ability to work Thursday and Friday 3pm-11pm shifts
- availability for on-call duties
- ability to lift 30lbs following safety procedures
- ability to stand for long periods
- good physical stamina and ability to walk and climb stairs
- ability to handle stressful situations calmly and professionally
- proficiency in typing and computer use
- effective verbal communication skills
- ability to maintain confidentiality and professionalism
Job Qualifications
- Effective written and verbal communication skills
- excellent customer service skills including strong conflict resolution and de-escalation techniques
- intermediate command of computer hardware and software
- excellent organizational skills and attention to detail
- ability to prioritize tasks
- ability to act with integrity, professionalism, and confidentiality
Job Duties
- Greet residents and guests upon entry
- respond to requests, questions, and other needs
- document issues or events as needed
- develop an understanding of Association policies and requirements
- escalate concerns to the Property Manager for immediate resolution when necessary
- monitor Emergency Response System and respond efficiently
- monitor and control Electronic Security Control Systems
- ensure all safety precautions and procedures are followed
- log all packages and track them until pick-up or delivery to the resident
- handle overnight activities as required
- answer phones promptly with accurate information
- track activity logs and incident reports for management review
- perform other duties as assigned
Job Location
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