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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.75 - $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Supportive team environment
Meaningful work
Part-time employment
community engagement
Job Description
American House Senior Living Communities, founded in 1979, is a respected senior living provider dedicated to offering high-quality, affordable housing to retirees and their families. With nearly four decades of experience, the company has grown to serve residents in multiple senior housing communities with a focus on compassionate care and meaningful relationships. American House embodies a mission to enrich the lives of its residents by fostering a supportive and lively environment where residents feel valued and cared for. The community thrives on innovation, sustainability, and teamwork, fostering excellence and delivering significant value to stakeholders with an unwavering commitment to quality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or concierge role preferred
- Proficiency with basic computer applications including word processing and email
- Ability to work overnight weekend shifts
- Strong interpersonal and communication skills
- Ability to remain calm and professional in emergency situations
- Familiarity with BILD sales system is a plus
Job Qualifications
- Excellent communication skills
- Customer service-oriented
- Proficient in basic office software
- Ability to handle emergency situations calmly
- Prior experience in a similar role preferred
Job Duties
- Greet guests and residents with a smile making them feel right at home
- Answer a multiline telephone screen calls and direct them to the right place
- Address resident concerns promptly and professionally
- Provide administrative and clerical assistance
- Schedule appointments efficiently
- Receive and sort mail and deliveries
- Be prepared to carry out emergency procedures when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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