Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living is a distinguished leader in the senior housing industry, headquartered in Scottsdale, Arizona. Operating across 11 states, Cogir Senior Living manages a comprehensive network of senior living communities dedicated to providing exceptional care and a supportive environment for older adults. The company emphasizes human focus, creativity, and excellence as its core values, which inspires every team member to contribute meaningfully to the enrichment of residents' lives. This commitment to quality care and innovation has established Cogir Senior Living as a trusted name among seniors and their families nationwide. Cogir Senior Living is also committed to creating a positive work environment where employees can grow professionally while contributing to the well-being of the communities they serve.
The Concierge role at Cogir Senior Living represents a vital connection point between the community and its residents, their families, visitors, and guests. This position operates as the welcoming face of the senior living community, ensuring that every interaction is delivered with exceptional customer service and professionalism. Scheduled for full-time hours from Tuesday through Saturday, the Concierge plays an instrumental role in managing front desk operations, providing information, and supporting residents with various needs such as scheduling transportation, activities, and appointments. The role demands a highly organized, friendly, and solution-oriented individual capable of multitasking and maintaining a professional and inviting atmosphere.
This full-time position offers competitive wages and extensive benefits, including health, dental, vision, and life insurance, paid vacation, holidays, and sick leave, as well as a 401K plan with company match. Additionally, employees enjoy perks like early paycheck access, free meals during working hours, an employee assistance program, and a generous employee referral program. Working as a Concierge at Cogir Senior Living is not only a job but an opportunity to join a meaningful mission—to enrich the lives of seniors while building a rewarding career within a respected and expanding organization. Cogir Senior Living’s culture encourages continuous learning, teamwork, and innovation, making this role an ideal fit for those passionate about customer service and senior care.
The Concierge role at Cogir Senior Living represents a vital connection point between the community and its residents, their families, visitors, and guests. This position operates as the welcoming face of the senior living community, ensuring that every interaction is delivered with exceptional customer service and professionalism. Scheduled for full-time hours from Tuesday through Saturday, the Concierge plays an instrumental role in managing front desk operations, providing information, and supporting residents with various needs such as scheduling transportation, activities, and appointments. The role demands a highly organized, friendly, and solution-oriented individual capable of multitasking and maintaining a professional and inviting atmosphere.
This full-time position offers competitive wages and extensive benefits, including health, dental, vision, and life insurance, paid vacation, holidays, and sick leave, as well as a 401K plan with company match. Additionally, employees enjoy perks like early paycheck access, free meals during working hours, an employee assistance program, and a generous employee referral program. Working as a Concierge at Cogir Senior Living is not only a job but an opportunity to join a meaningful mission—to enrich the lives of seniors while building a rewarding career within a respected and expanding organization. Cogir Senior Living’s culture encourages continuous learning, teamwork, and innovation, making this role an ideal fit for those passionate about customer service and senior care.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- knowledge of Word, Excel, and Outlook
- strong communication skills
- ability to work flexible shifts including weekends and holidays
- ability to maintain confidentiality
- patient and friendly demeanor
- organized and able to multitask
Job Qualifications
- High school diploma or equivalent
- at least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- working knowledge of various computer systems, including Word, Excel, and Outlook
- patience and willingness to assist residents, visitors, and team members
- friendly, assertive, professional, outgoing, multitasked, and organized
- excellent communication skills
- availability to work flexible shifts, including weekends and holidays
- ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- greet all families, residents, guests, and vendors with a smile
- maintain outside visitor logs and monitor access to the community
- assist residents with scheduling transportation, activities, or appointments
- support management with administrative tasks, such as data entry, scheduling, or light clerical work
- order office supplies
- address resident concerns or questions and escalate issues to management when necessary
- complete work order requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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