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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan
Life insurance
flexible scheduling
Job Description
Clarendale Ann Arbor is a distinguished senior living community dedicated to providing exceptional housing and care services for seniors. Situated in Ann Arbor, this community is renowned for its commitment to creating a warm, welcoming environment where residents feel valued and engaged. Clarendale Ann Arbor places a strong emphasis on hospitality, respect, and personalized service, making it a preferred choice for senior living in the region. The organization believes in investing in its employees to foster a future where both residents and staff thrive together. With a culture that celebrates the wisdom and life stories of its residents, Clarendale Ann... Show More
Job Requirements
- High school diploma or general education degree (GED) required
- Experience in customer service or hospitality preferred
- Proficiency with Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and problem-solve effectively
- Maintain professionalism and attention to detail
- Commitment to uphold the company's hospitality promises
Job Qualifications
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Excellent telephone communication skills
- Ability to handle difficult situations with professionalism and tact
- Strong interpersonal and customer service skills
- Commitment to workplace hospitality and professionalism
Job Duties
- Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner
- Provide ongoing telephone coverage
- Solve issues presented by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring individuals feel appropriately served
- Keep difficult situations from escalating
- Accept delivery packages, document receipt in log book, and notify recipients
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects and assignments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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