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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.75
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Tuition Reimbursement
Paid Time Off
Employee assistance program
myFlexPay
Job Description
Sunrise Senior Living is a prominent provider of senior living services dedicated to enhancing the quality of life for older adults. As a reputable company in the senior care industry, Sunrise Senior Living creates a supportive and compassionate environment where residents can live longer, healthier, and happier lives. The organization emphasizes building meaningful relationships not only with residents but also with their families and team members. This approach reflects Sunrise's commitment to serving others with deep fulfillment and joy. Certified repeatedly as a Great Place to Work by Activated Insights, Sunrise Senior Living has proven to be an exceptional workplace... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in customer service roles
- Strong computer proficiency including Microsoft Office and specialized company applications
- Ability to multitask and manage multiple priorities effectively
- Excellent communication and interpersonal skills
- Ability to follow safety procedures and use personal protective equipment
- Availability to work flexible hours as needed
- Willingness to undergo pre-employment health screening, background checks, and vaccinations as required
Job Qualifications
- High school degree or GED
- Proven customer service experience
- Proficiency with computer skills, including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications
- Ability to learn new software applications efficiently
- Effective written and verbal communication skills
- Strong organizational, time management, and record keeping skills
- Good judgment, problem solving, and decision making abilities
Job Duties
- Greet potential residents, families, and visitors warmly at the community entry area
- Manage incoming telephone calls and resident calls promptly with appropriate greetings
- Assist Business Office Coordinator and HR Designee in recruitment processes including data entry
- Monitor and maintain the Bistro area, ensuring refreshments, cleanliness, and atmosphere
- Support Director of Sales by handling initial inquiries and managing customer relationship databases
- Coordinate appointments for residents and families such as hairdresser and transportation
- Execute administrative tasks including mail distribution, meal ticket preparation, and supply monitoring
- Maintain compliance with safety and risk management protocols and participate in emergency procedures
- Maintain daily resident and team member rosters and logs
- Contribute actively to team meetings, engagement programs, and ongoing training
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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