Concierge

Sunrise Senior Living is a renowned provider of senior living services dedicated to enhancing the lives of residents by promoting health, happiness, and longevity. Recognized repeatedly as a Great Place to Work by Activated Insights, Sunrise boasts a vibrant, caring culture that values meaningful relationships and team collaboration. With a mission centered on the sacred value of human life, the company offers an environment where employees can grow personally and professionally while making a positive impact on the community they serve. Sunrise Senior Living's commitment to employee well-being is reflected in its comprehensive benefits and growth opportunities, fostering a fulfilling and supportive workplace.

The Concierge role at Sunrise Senior Living is a pivotal position that serves as the initial point of contact for residents, families, visitors, and prospective employees. This role is essential in shaping the first impressions of Sunrise by providing warm greetings, managing communications, and ensuring a welcoming atmosphere. As the face of the community, the Concierge oversees the entry area, handles inquiries, schedules appointments, and supports the sales and marketing efforts in collaboration with the Director of Sales and Executive Director. Additionally, the Concierge maintains the Bistro area, ensuring refreshments and the environment meet the community’s quality standards.

The position demands a versatile individual skilled in customer service, administrative tasks, and risk management practices to maintain safety and compliance within the community. The Concierge also assists in coordinating recruitment processes, managing marketing materials, and supporting the move-in activities to enrich resident experiences. This role requires ensuring strict adherence to safety protocols and emergency procedures, making it critical to the overall well-being of residents and staff alike.

Sunrise Senior Living offers competitive compensation tailored to geographic location, experience, and qualifications. Employees benefit from a robust package including medical, dental, vision, and life insurance; retirement savings plans; employee assistance and discount programs; paid time off; and tuition reimbursement. The company encourages ongoing training and involvement in team engagement activities, fostering a positive and collaborative workplace culture. Employment is subject to pre-employment screenings including drug and background checks to uphold the company’s safety standards.

Joining Sunrise Senior Living as a Concierge means becoming part of a dedicated team focused on delivering exceptional service, cultivating meaningful relationships, and contributing to a community where residents can thrive. The role offers not only professional growth but also personal fulfillment from making a difference in the lives of seniors and their families, making it an ideal opportunity for those passionate about service and care.