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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Employee assistance program
Bereavement leave
Jury duty leave
Paid Time Off
Holidays
retirement plans
flexible spending accounts
health savings accounts
Job Description
Borger Residential is a distinguished and community-respected full-service property management company that has a rich history spanning over 90 years in the Washington, DC, Maryland, and Virginia metropolitan areas. Established initially in 1930, Borger Residential has grown significantly and currently manages over 9,500 apartments throughout the DC Metro Area. This extensive portfolio not only highlights the company's expansive reach but also reflects its steadfast commitment to providing quality management services. As part of The Donohoe Companies, Borger Residential continues to be a key player in shaping the future of property management with innovative and resident-focused service. The company prides itself... Show More
Job Requirements
- Minimum of 2-3 years front desk, office, administrative, or customer service experience
- Consistent work history
- Excellent customer service skills
- Good communication skills and phone etiquette
- Computer knowledge
- Filing experience
- Reliable
- Ability to work with limited supervision
Job Qualifications
- Minimum of 2-3 years front desk, office, administrative, or customer service experience
- Consistent work history
- Excellent customer service skills
- Good communication skills and phone etiquette
- Computer knowledge
- Filing experience
- Reliable
- Ability to work with limited supervision
Job Duties
- Serve as the first point of contact for guests, residents, and potential residents
- Answer and transfer calls to respective property employees
- Respond to inquiries about the property
- Maintain a professional and courteous environment
- Perform tasks assigned by management related to property operations including business, leasing, and engineering offices
- Monitor and control lobby and common areas to ensure policy adherence
- Assist with deliveries and vendors
- Collect and distribute resident service requests to maintenance
- Support managers and staff with various duties
- Maintain professional appearance and attitude
- Report incidents or accidents immediately to the Resident Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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