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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont of Orange is a premier senior living community nestled in a beautifully landscaped campus, providing an exceptional quality of life for its residents. Managed by Oakmont Management Group, a highly respected entity in the senior living industry, this community emphasizes comfort, care, and five-star services and amenities that cater to seniors seeking a rewarding and independent lifestyle. Oakmont Management Group, headquartered in Irvine, California, manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands across California, Nevada, and Hawaii, serving thousands of seniors who benefit from their commitment to quality care and innovative living environments.
The company is dedicated to delivering meaningful lifestyles and fostering relationships among residents, families, and team members by embracing values such as authenticity, teamwork, compassion, commitment, and resilience. Their working culture is built upon the foundation of joy, laughter, and excellence, with an emphasis on the importance of caring relationships that enrich residents’ lives. The team at Oakmont is carefully selected for their expertise, relevant experience, and dedication to working with elderly populations, making it a family-oriented and rewarding environment to work in.
The position of Concierge at Oakmont of Orange offers a unique opportunity to be part of this dynamic and compassionate community. Working Monday through Friday from 2:30 pm to 7:00 pm, this role is critical in ensuring residents, guests, and visitors receive exceptional assistance and courteous service. The Concierge acts as the welcoming face of the community, greeting visitors, fulfilling resident requests, and managing tours of the property, all while maintaining the high standards of professionalism that Oakmont upholds.
In addition to greeting visitors, the Concierge handles multi-line telephone operations, responds promptly to emergency alerts, and provides essential clerical support to the administrative staff. The role involves maintaining a safe and secure environment, which is crucial to the community’s overall well-being and comfort. Employees in this role are expected to embody the company’s mission by promoting a culture of teamwork through effective communication and collaboration with coworkers and departments.
Oakmont Management Group places a strong emphasis on health and safety, requiring all employees to adhere to protocols, including vaccinations and the use of personal protective equipment (PPE), to prevent the spread of communicable diseases such as COVID-19. The environment is supportive and encourages personal and professional growth, offering significant career advancement opportunities within their extensive network of communities across multiple states.
This role offers a competitive pay range of $17.00 to $18.00 per hour, along with a comprehensive benefits package. The benefits include medical, dental, and vision coverage, vacation and paid personal days, as well as holiday pay. Additionally, team members enjoy complimentary meals, bonus opportunities, company-paid life insurance, and access to a team member discount program through LifeMart. Oakmont also offers a 401(k) savings plan with company matches, recognition programs, options for student loan refinancing, pet insurance, employee assistance programs, and emergency financial assistance. These benefits underscore Oakmont’s commitment to the overall well-being and satisfaction of its employees, creating a supportive workplace where individuals can thrive.
In summary, the Concierge role at Oakmont of Orange is an essential and rewarding position within a leading senior living community known for its excellence in care and quality of life. Candidates have the chance to join a reputable company that values compassion, dedication, and teamwork while offering meaningful career opportunities and a supportive, benefit-rich work environment.
The company is dedicated to delivering meaningful lifestyles and fostering relationships among residents, families, and team members by embracing values such as authenticity, teamwork, compassion, commitment, and resilience. Their working culture is built upon the foundation of joy, laughter, and excellence, with an emphasis on the importance of caring relationships that enrich residents’ lives. The team at Oakmont is carefully selected for their expertise, relevant experience, and dedication to working with elderly populations, making it a family-oriented and rewarding environment to work in.
The position of Concierge at Oakmont of Orange offers a unique opportunity to be part of this dynamic and compassionate community. Working Monday through Friday from 2:30 pm to 7:00 pm, this role is critical in ensuring residents, guests, and visitors receive exceptional assistance and courteous service. The Concierge acts as the welcoming face of the community, greeting visitors, fulfilling resident requests, and managing tours of the property, all while maintaining the high standards of professionalism that Oakmont upholds.
In addition to greeting visitors, the Concierge handles multi-line telephone operations, responds promptly to emergency alerts, and provides essential clerical support to the administrative staff. The role involves maintaining a safe and secure environment, which is crucial to the community’s overall well-being and comfort. Employees in this role are expected to embody the company’s mission by promoting a culture of teamwork through effective communication and collaboration with coworkers and departments.
Oakmont Management Group places a strong emphasis on health and safety, requiring all employees to adhere to protocols, including vaccinations and the use of personal protective equipment (PPE), to prevent the spread of communicable diseases such as COVID-19. The environment is supportive and encourages personal and professional growth, offering significant career advancement opportunities within their extensive network of communities across multiple states.
This role offers a competitive pay range of $17.00 to $18.00 per hour, along with a comprehensive benefits package. The benefits include medical, dental, and vision coverage, vacation and paid personal days, as well as holiday pay. Additionally, team members enjoy complimentary meals, bonus opportunities, company-paid life insurance, and access to a team member discount program through LifeMart. Oakmont also offers a 401(k) savings plan with company matches, recognition programs, options for student loan refinancing, pet insurance, employee assistance programs, and emergency financial assistance. These benefits underscore Oakmont’s commitment to the overall well-being and satisfaction of its employees, creating a supportive workplace where individuals can thrive.
In summary, the Concierge role at Oakmont of Orange is an essential and rewarding position within a leading senior living community known for its excellence in care and quality of life. Candidates have the chance to join a reputable company that values compassion, dedication, and teamwork while offering meaningful career opportunities and a supportive, benefit-rich work environment.
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willingness to comply with health and safety protocols including vaccination and PPE usage
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willingness to comply with health and safety protocols including vaccination and PPE usage
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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