Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Holiday pay
Flexible working schedule
Job Description
We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. Our commitment lies in providing not only a comfortable and supportive living space but also a vibrant and engaging lifestyle that enriches the lives of our seniors. At our community, we focus on fostering meaningful connections among residents, families, and staff, ensuring a sense of belonging and security in every aspect of daily life. We provide competitive pay and a comprehensive rewards program to our team members, who work diligently to uphold our mission. Our culture promotes teamwork, respect, and professionalism, making us an employer of choice for individuals seeking a rewarding career in senior care and hospitality. We pride ourselves on high standards of service and a dedication to continual improvement and innovation in the senior living industry.
The role we are currently offering is a Front Desk Receptionist position, a critical part of our resident experience team. The successful candidate will be responsible for creating a polished, professional, and courteous first impression for all residents, visitors, and vendors entering the community. This role involves managing the front desk operations including signing visitors in and out, answering and directing telephone calls, and providing helpful information about our community and upcoming events. The receptionist will play an important role in communicating resident requests and supporting other departments, particularly the Lifestyles Department, by assisting with event reservations and fee collection.
This is a full-time position that offers a highly rewarding career path with opportunities for growth and development within our organization. In this role, you will contribute directly to the high-quality service environment we strive to maintain, ensuring that residents and their families feel valued and cared for. We offer an attractive salary package, including benefits such as medical, dental, vision, life insurance, generous paid time off, holiday pay, and a flexible working schedule. Our ideal candidate will possess strong interpersonal skills, be organized, proficient with Microsoft Office, and capable of working independently while supporting a busy office environment. This position requires physical capability to lift up to 25 pounds unassisted, reflecting the dynamic nature of the role.
If you are passionate about senior care and thrives in a fast-paced, team-oriented environment, we encourage you to consider joining our dedicated staff. We are an equal opportunity employer committed to diversity and inclusion, providing necessary accommodations during the hiring process and throughout employment. Background checks, valid references, pre-employment drug testing, and proof of eligibility to work will be required for the successful applicant. We look forward to hearing from professionals ready to embark on a meaningful and fulfilling career path with us.
The role we are currently offering is a Front Desk Receptionist position, a critical part of our resident experience team. The successful candidate will be responsible for creating a polished, professional, and courteous first impression for all residents, visitors, and vendors entering the community. This role involves managing the front desk operations including signing visitors in and out, answering and directing telephone calls, and providing helpful information about our community and upcoming events. The receptionist will play an important role in communicating resident requests and supporting other departments, particularly the Lifestyles Department, by assisting with event reservations and fee collection.
This is a full-time position that offers a highly rewarding career path with opportunities for growth and development within our organization. In this role, you will contribute directly to the high-quality service environment we strive to maintain, ensuring that residents and their families feel valued and cared for. We offer an attractive salary package, including benefits such as medical, dental, vision, life insurance, generous paid time off, holiday pay, and a flexible working schedule. Our ideal candidate will possess strong interpersonal skills, be organized, proficient with Microsoft Office, and capable of working independently while supporting a busy office environment. This position requires physical capability to lift up to 25 pounds unassisted, reflecting the dynamic nature of the role.
If you are passionate about senior care and thrives in a fast-paced, team-oriented environment, we encourage you to consider joining our dedicated staff. We are an equal opportunity employer committed to diversity and inclusion, providing necessary accommodations during the hiring process and throughout employment. Background checks, valid references, pre-employment drug testing, and proof of eligibility to work will be required for the successful applicant. We look forward to hearing from professionals ready to embark on a meaningful and fulfilling career path with us.
Job Requirements
- High school diploma or GED equivalent required
- At least one year of related work experience in customer service required
- Prior work experience preferably in the long-term care, hospitality industry, or related field preferred
- Must have good interpersonal skills
- Must be organized
- Proficient in Microsoft Office products
- Effective verbal communication skills
- Courteous and professional
- Good listener
- Experience supporting a busy office
- Able to work independently
- Must physically be able to lift up to 25 pounds unassisted
Job Qualifications
- High school diploma or GED equivalent
- At least one year of related work experience in customer service
- Prior work experience preferably in the long-term care, hospitality industry, or related field preferred
- Good interpersonal skills
- Organized
- Proficient in Microsoft Office products
- Effective verbal communication skills
- Courteous
- Professional
- Good listener
- Experience supporting a busy office
- Able to work independently
Job Duties
- Greet and assist residents and visitors in a polished, professional, discrete manner
- Manage the front desk sign-in and out process for visitors and vendors
- Handle and direct incoming phone calls
- Inform residents or staff of the arrival of guests, packages, and flowers
- Accommodate resident requests for assistance, referring to other staff as necessary
- Provide marketing information to visitors
- Assist Lifestyles Department with program/event reservations
- collect program/event fees
- maintain accurate records
- Maintain and regularly update database of resident general information and update/distribute resident phone list
- Handle other clerical duties as assigned
- Support other departments as needed to ensure high quality resident service
- Other duties as assigned or requested by Supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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