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Job Overview
Compensation
Hourly
Range $16.50 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Professional development opportunities
Job Description
This role is within the Concierge department of a residential community administration team, focused on enhancing resident services and ensuring efficient communication and information flow. The establishment is dedicated to providing a welcoming and secure environment for residents, visitors, and prospective families by attending to their needs promptly and professionally. This position is non-exempt and reports to either the Business Office Manager or the Director of Marketing. The company is committed to delivering exceptional service and maintaining the safety and satisfaction of its community members. As a concierge in this administrative capacity, the individual plays a vital role as the... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three months related experience or training
- Experience in office skills
- Experience with computer software
- Ability to handle multiple tasks efficiently
- Strong communication and interpersonal skills
- Ability to maintain confidentiality
- Reliable and punctual
Job Qualifications
- High school diploma or general education degree (GED)
- Experience in office skills
- Experience with computer software
- One to three months related experience or training
- Equivalent combination of education and experience
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents and families
- Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
- Ensure that incident reports, concern reports and other appropriate communication have been completed
- Complete daily check-in procedure
- Maintain visitor sign in/out book, reservation book for guest rooms, logs and communicate maintenance request work orders
- Maintain current list of residents by name and room number, telephone numbers for all personnel, department extensions, names and contact information of key personnel
- Maintain log for the issuance of community keys and gate passes
- Maintain coffee and cookie service in the lobby, making cookies daily
- Maintain appearance of lobby and ensuring there are fresh flowers
- Coordinate outgoing and incoming mail to the community
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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