
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont Management Group (OMG), based in Irvine, California, is a distinguished leader in the senior living industry. They oversee a portfolio of premier communities, including Oakmont Senior Living and Ivy Living brands, across California, Nevada, and Hawaii. Oakmont is dedicated to delivering exceptional quality of life for seniors, combining comfort, care, and a nurturing environment. Their communities are expertly managed and provide residents with individualized comprehensive support that encourages continued independence while offering five-star services and amenities. OMG emphasizes the values of authenticity, teamwork, compassion, commitment, and resilience, fostering meaningful lifestyles and relationships among residents, families, and team members.
Oakmont of Pacific Beach is one of the flagship communities managed by OMG, known for its beautifully landscaped campus and exceptional senior living services. This community offers an enriching and rewarding lifestyle to its residents, supported by a team that shares OMG’s dedication to excellence and authentic care.
The concierge position at Oakmont of Pacific Beach is a vital role centered around providing outstanding customer service and administrative support within the senior living community. This is an on-call position with variable shifts, paying between $18.00 and $19.00 per hour. The concierge acts as the first point of contact for residents, guests, and visitors, ensuring their needs and inquiries are addressed promptly and professionally. Responsibilities include greeting visitors, managing communications via a multi-line telephone system, arranging tours, and providing clerical assistance to administrative staff. The role requires effective multitasking, excellent communication skills, and a warm, approachable demeanor.
This position is not only crucial in supporting the community’s operations but also in maintaining a safe and secure environment for everyone within the property. The concierge monitors the Emergency Alert System and responds immediately to calls, demonstrating the community’s commitment to safety and well-being. The role encourages teamwork and cooperative interactions across departments to enhance the resident experience consistently.
Oakmont Management Group offers substantial opportunities for career growth, relocation, and travel across their communities in California, Nevada, and Hawaii. This is complemented by a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off including vacation, personal, sick days, and holidays, complimentary meals, bonuses, life insurance, and various employee support programs such as student loan refinancing and pet insurance. Oakmont also promotes a work culture grounded in recognition and gratitude, akin to a family atmosphere where every team member feels valued and supported.
Working at Oakmont of Pacific Beach means joining a team passionate about making a difference in seniors’ lives while experiencing personal and professional fulfillment. The concierge role offers an excellent opportunity for individuals who thrive in customer service environments, have hospitality experience especially in senior living settings, and desire to contribute to a community-focused workplace. Candidates must be at least 18 years old with a high school diploma or equivalent and possess solid computer skills including MS Office proficiency. The role requires passing a background check and health screenings to ensure the safety and wellness of all community members. The company has also adopted COVID-19 safety protocols as per regulatory guidelines to protect staff and residents.
If you are motivated by authentic service, teamwork, and a commitment to exceptional senior living care, this concierge opportunity at Oakmont of Pacific Beach delivers a meaningful and rewarding career path in a respected and growing senior living organization.
Oakmont of Pacific Beach is one of the flagship communities managed by OMG, known for its beautifully landscaped campus and exceptional senior living services. This community offers an enriching and rewarding lifestyle to its residents, supported by a team that shares OMG’s dedication to excellence and authentic care.
The concierge position at Oakmont of Pacific Beach is a vital role centered around providing outstanding customer service and administrative support within the senior living community. This is an on-call position with variable shifts, paying between $18.00 and $19.00 per hour. The concierge acts as the first point of contact for residents, guests, and visitors, ensuring their needs and inquiries are addressed promptly and professionally. Responsibilities include greeting visitors, managing communications via a multi-line telephone system, arranging tours, and providing clerical assistance to administrative staff. The role requires effective multitasking, excellent communication skills, and a warm, approachable demeanor.
This position is not only crucial in supporting the community’s operations but also in maintaining a safe and secure environment for everyone within the property. The concierge monitors the Emergency Alert System and responds immediately to calls, demonstrating the community’s commitment to safety and well-being. The role encourages teamwork and cooperative interactions across departments to enhance the resident experience consistently.
Oakmont Management Group offers substantial opportunities for career growth, relocation, and travel across their communities in California, Nevada, and Hawaii. This is complemented by a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off including vacation, personal, sick days, and holidays, complimentary meals, bonuses, life insurance, and various employee support programs such as student loan refinancing and pet insurance. Oakmont also promotes a work culture grounded in recognition and gratitude, akin to a family atmosphere where every team member feels valued and supported.
Working at Oakmont of Pacific Beach means joining a team passionate about making a difference in seniors’ lives while experiencing personal and professional fulfillment. The concierge role offers an excellent opportunity for individuals who thrive in customer service environments, have hospitality experience especially in senior living settings, and desire to contribute to a community-focused workplace. Candidates must be at least 18 years old with a high school diploma or equivalent and possess solid computer skills including MS Office proficiency. The role requires passing a background check and health screenings to ensure the safety and wellness of all community members. The company has also adopted COVID-19 safety protocols as per regulatory guidelines to protect staff and residents.
If you are motivated by authentic service, teamwork, and a commitment to exceptional senior living care, this concierge opportunity at Oakmont of Pacific Beach delivers a meaningful and rewarding career path in a respected and growing senior living organization.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- Willing to comply with COVID-19 safety protocols including vaccination, screening, testing, and use of PPE
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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