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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont Management Group (OMG), based in Irvine, California, is a distinguished leader in the senior living industry. They oversee a portfolio of premier communities, including Oakmont Senior Living and Ivy Living brands, across California, Nevada, and Hawaii. Oakmont is dedicated to delivering exceptional quality of life for seniors, combining comfort, care, and a nurturing environment. Their communities are expertly managed and provide residents with individualized comprehensive support that encourages continued independence while offering five-star services and amenities. OMG emphasizes the values of authenticity, teamwork, compassion, commitment, and resilience, fostering meaningful lifestyles and relationships among residents, families, and team members.
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Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- Willing to comply with COVID-19 safety protocols including vaccination, screening, testing, and use of PPE
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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