Concierge

CBRE is a Fortune 500 leader and the global front-runner in commercial real estate services and investment. With a commitment to helping businesses and individuals thrive, CBRE stands out by fostering a collaborative culture grounded in respect, integrity, service, and excellence. Their expansive portfolio ranges across various sectors in commercial real estate, providing dynamic problem-solving services and forward-thinking initiatives. CBRE prides itself on its diverse workforce, valuing unique perspectives, backgrounds, and skill sets, making it an ideal workplace for professionals seeking growth and opportunity in the real estate industry. Joining CBRE means becoming part of an influential organization where innovation and teamwork meet to create meaningful impact worldwide.

The Concierge role at CBRE is integral to delivering a superior workplace experience in their designated buildings. As the first point of contact, the Concierge serves as a brand ambassador who transforms routine arrivals into engaging and welcoming experiences. This position is responsible for managing a high-touch service environment which includes handling complex reservations, transportation logistics, and providing expert local recommendations to guests, tenants, and customers. Alongside these tasks, the Concierge supports workplace operations such as coordinating meeting rooms, facilitating event execution, and offering comprehensive administrative support to management when required. This role demands a high level of professionalism and exceptional customer service skills to maintain CBRE’s standards of excellence and to ensure positive engagements for all who enter the facility.

Specifically, a CBRE Concierge operates within the Workplace Experience function and acts as a vital connector between the building’s occupants and available resources. Tasks include greeting visitors with warmth and efficiency, recording and tracking service requests, and executing timely responses to inquiries or concerns. The Concierge sustains a robust database of local business and entertainment options, offering guests personalized recommendations that enhance their experience. They also uphold strict safety protocols by adhering to security procedures and emergency measures, ensuring the well-being of everyone within the property. The role requires an exceptional ability to resolve complex problems, model CBRE’s core values, and contribute positively to both team and customer objectives.

CBRE offers a competitive pay range of $25 to $28 per hour for this role depending on the candidate’s qualifications and experience. Benefits start from the first of the month and include health, dental, vision, and life insurance, along with a 401(k) plan and paid time off. The company also emphasizes career growth with opportunities for internal advancement after six months of employment. CBRE promotes work-life balance and values transparent, humane recruitment practices, expressly inviting diverse applicants and providing accommodations for candidates with disabilities. This Concierge position represents an excellent opportunity for seasoned professionals in hospitality, administration, or customer service to advance their careers within a world-class commercial real estate services leader.