Concierge

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $25.00 - $28.00

Work Schedule

Standard Hours

Benefits

401(k)

Dental Insurance

Health Insurance

Life insurance

Vision Insurance

Paid Time Off

Job Description

CBRE is a Fortune 500 leader and the global front-runner in commercial real estate services and investment. With a commitment to helping businesses and individuals thrive, CBRE stands out by fostering a collaborative culture grounded in respect, integrity, service, and excellence. Their expansive portfolio ranges across various sectors in commercial real estate, providing dynamic problem-solving services and forward-thinking initiatives. CBRE prides itself on its diverse workforce, valuing unique perspectives, backgrounds, and skill sets, making it an ideal workplace for professionals seeking growth and opportunity in the real estate industry. Joining CBRE means becoming part of an influential organization where innovation... Show More

Job Requirements

Be currently authorized to work in the United States without need for visa sponsorship now or in the future
High school diploma or GED
Minimum of five plus years of concierge or job-related experience
Background in hospitality, administration, or customer service is a plus
Proficient communication and client services experience
Expert knowledge of Microsoft Office products
Excellent organizational skills with a master-level inquisitive mindset

Job Qualifications

High school diploma or GED
Minimum of five plus years of concierge or job-related experience
Background in hospitality, administration, or customer service is a plus
Proficient communication and client services experience
Expert knowledge of Microsoft Office products
Excellent organizational skills with a master-level inquisitive mindset
In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions

Job Duties

Be the first point of contact for all those entering the facility
Greet them with a friendly and welcoming demeanor
Record and log service requests and track the statuses
Provide administrative aid to management as needed
Arrange and confirm recreational, dining, and business activities on behalf of the requestor
Respond to requests in a timely manner
Deliver world-class customer service to all individuals in the facility
Encourage guests and tenants to refer personal and business associates to the location
Build and maintain a database of local business recommendations
Follow property-specific security and emergency procedures
Notify appropriate parties to ensure the safety of all individuals in the building
Acknowledge inquiries or complaints from clients, co-workers, and supervisors
Provide solutions in a professional customer service-driven manner
Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
Lead by example and model behaviors that are consistent with CBRE RISE values
Guide team through the application of basic knowledge of practices and procedures
Work to build consensus

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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