Concierge

Cedarhurst Senior Living is a distinguished provider of senior living communities, dedicated to enriching the lives of its residents through exceptional care, a compassionate approach, and personalized services. Known for creating vibrant and supportive environments, Cedarhurst emphasizes innovation and excellence to ensure that seniors not only live but thrive in their communities. Their mission extends beyond just care—focusing heavily on empowering seniors to lead fulfilling and joyful lives within a setting that nurtures physical, emotional, and social well-being. With a strong foundation built on core values including passion, trustworthiness, empathy, positivity, respect, and approachability, Cedarhurst fosters relationships that reflect genuine friendship and dedication to those they serve.

Working at Cedarhurst means becoming part of a team committed to "The Friend’s Work," where every effort is made to reassure, energize, and inspire older adults. The company considers its team members its greatest asset and provides extensive training, career development opportunities, and promotes from within to encourage personal and professional growth. Their competitive benefits package includes medical insurance, life insurance, long-term disability, and a 401(k) plan with company match after one year of service, underscoring their commitment to employee well-being and stability.

The Concierge position at Cedarhurst Senior Living, reporting directly to the Executive Director, is a vital role that ensures the smooth functioning of daily community operations and the creation of a warm, welcoming environment for residents, families, visitors, and staff. This role is more than just meeting and greeting—it embodies the heart of customer service within the community. The Concierge acts as a primary point of communication, a safety monitor for entry and exit points, and a vital support to various departments including Executive, Business Office, and Sales & Marketing teams.

Responsibilities include managing front desk duties, providing clerical and administrative assistance, facilitating transportation and community event reservations, handling resident and guest interactions with empathy and professionalism, and ensuring safety and communication protocols are consistently followed. The Concierge regularly engages with residents, helping them feel valued and truly cared for, enhancing their overall living experience.

This role requires someone who is proactive, empathetic, and adept at handling various tasks that contribute to the harmonious operation of the community. Physical aspects of the role include walking or standing for extended periods and occasionally lifting up to 50 pounds independently. The role also demands adherence to infection control protocols and active participation in teamwork and ongoing education. Cedarhurst also places a high emphasis on equal opportunity employment and reasonable accommodations, ensuring an inclusive and supportive work environment.

Overall, this role is ideal for individuals passionate about senior care, with excellent communication skills, a knack for multitasking and problem solving, and a genuine desire to positively impact the lives of older adults by providing friendly, dependable, and professional support within a dynamic senior living community.