Concierge

Stein Eriksen Lodge is a distinguished and authentic European-style lodge located mid-mountain at the renowned Deer Valley Resort in Park City, Utah. Named after the legendary Norwegian Olympic Gold Medal skier Stein Eriksen, the lodge has established itself as a premier year-round destination that combines luxury, comfort, and exceptional hospitality. The Stein Collection, which includes Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences, is a respected hospitality group known for creating legendary experiences for guests, team members, and owners alike. With hundreds of dedicated employees and a culture of respect and positivity, Stein Collection proudly boasts a loyal workforce where many team members have spent over a decade contributing to the brand's success.

The role of Hotel Guest Liaison at Stein Eriksen Lodge is vital in ensuring an outstanding guest experience. This position requires an individual who serves as both an information agent and concierge, responsible for managing guest requests efficiently and delivering timely support. The successful candidate must demonstrate patience, excellent communication skills, tact, and resourcefulness while engaging with guests to meet their diverse needs. As a front-line representative of the lodge, the Hotel Guest Liaison is expected to warmly welcome guests, handle complaints professionally, provide accurate information about local attractions and activities, and coordinate with all hotel departments to ensure seamless service. Additionally, this position entails making dining reservations, maintaining detailed logs, and acknowledging returning guests and property owners with appropriate courtesy. Standing for extended periods is a physical requirement for this role. Working at Stein Eriksen Lodge offers an opportunity to join a dynamic team in a community-oriented destination that values each team member as an essential contributor to its ongoing achievements. With competitive wages, comprehensive benefits, and an engaging work environment, this role is ideal for individuals passionate about hospitality and delivering exceptional service in a luxury resort setting.