Concierge

Stein Eriksen Lodge is an authentic European-inspired mountain lodge located mid-mountain at the renowned Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medalist skier Stein Eriksen, this lodge has established itself as a premier, year-round destination known for its exceptional hospitality, luxury accommodations, and breathtaking alpine environment. The lodge offers a unique blend of alpine traditions and modern amenities, creating an unforgettable guest experience. Part of the prestigious Stein Collection, which includes Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences, this esteemed group of properties is dedicated to delivering legendary experiences not just for their guests but also for their team members and property owners. The Stein Collection values their team as the cornerstone of their success, fostering a positive and respectful company culture that promotes loyalty, professional growth, and community involvement. Park City is a vibrant, community-oriented town, and the Stein Collection embraces its role within this close-knit environment by contributing and supporting local initiatives and events. The team longevity and satisfaction are testament to the company’s commitment to its workforce, with many employees celebrating over a decade of service. Working at Stein Eriksen Lodge provides an opportunity to be part of this iconic brand, which prioritizes teamwork, dedication, and excellence while offering a supportive workplace environment.

The role of Hotel Guest Liaison (Concierge) at Stein Eriksen Lodge is vital for providing guests with the highest level of service and ensuring their stay is exceptionally enjoyable. This full-time role requires an individual who can meet guests’ varied and demanding needs with patience, tact, and resourcefulness. As a guest liaison, you will serve as the main contact point for guests, offering comprehensive information about the lodge, local events, and attractions. You will be expected to manage guest requests promptly and efficiently, handle complaints professionally, and maintain clear communication with all hotel departments. A strong knowledge of Park City and the surrounding areas is essential to recommend dining, entertainment, and sightseeing options effectively. The position demands a friendly, professional attitude and a commitment to exceptional guest service in a dynamic, team-oriented environment. Physical endurance is also necessary as standing for extended periods is part of the job duties. This role offers a competitive wage with multiple benefits such as healthcare, 401K matching, paid training, and exclusive ski and snowboard perks at local resorts, making it an attractive employment opportunity for hospitality professionals who are passionate about providing memorable guest experiences and working in an iconic resort setting.