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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401K Matching
Competitive wages
bonus plans
Paid training
Free chef prepared meals
Heated employee garage parking
Ski and snowboard benefits at local resorts
flexible schedules
Paid Time Off
Event tickets raffles
Team member appreciation events
Employee discounts on hotel, spa, dining, shopping, and ski/snowboard rentals
Job Description
Stein Eriksen Lodge is an authentic European lodge situated mid-mountain at the renowned Deer Valley Resort in Park City, Utah. Named after the legendary Norwegian Olympic Gold Medalist skier Stein Eriksen, the Lodge has earned a reputation as a premier year-round destination offering unparalleled luxury, comfort, and world-class amenities. Established as an iconic brand within the hospitality industry, Stein Eriksen Lodge is part of the larger Stein Collection, which also includes Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. Together, these properties create legendary experiences for guests and team members alike, emphasizing commitment, respect, and exceptional service.<... Show More
Job Requirements
- Must be able to stand for extended periods of time
- Able to work flexible hours including weekends and holidays
- High school diploma or equivalent required
- Prior experience in hospitality or customer service preferred
- Strong communication skills
- Knowledge of Park City and surrounding area recommended
- Ability to handle guest complaints tactfully
- Must demonstrate professionalism and patience
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or guest services preferred
- Strong knowledge of local area and attractions
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Proficiency in reservation and information management
- Ability to work flexible hours including weekends and holidays
Job Duties
- Welcome guests sincerely and make their stay as enjoyable as possible
- Effectively and seriously deal with guest complaints
- Serve as information agent for hotel guests and handle their needs in a timely and efficient manner
- Have knowledge of the Park City and surrounding area and points of interest
- Maintain complete and informative log books
- Make and confirm dining reservations for all hotel guests
- Maintain communication with all hotel departments
- Demonstrate a friendly, professional attitude with all guests as well as fellow employees
- Acknowledge owners and previous guests appropriately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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