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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Employee wellness programs
Job Description
American House Senior Living Communities, established in 1979, is a leading provider of senior housing dedicated to delivering high-quality living environments at prices that are affordable for retirees and their families. With nearly four decades of experience in the industry, American House has grown to serve numerous senior communities, maintaining a strong commitment to excellence and compassionate care. Their mission centers on enriching the lives of their residents by creating an atmosphere that encourages meaningful relationships and emotional well-being. The company envisions itself as an innovative leader in senior housing, focused on sustainable excellence and creating value for all stakeholders... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work part-time during evenings and weekends
- Experience in customer service or administrative roles preferred
- Proficiency in computer applications including word processing, spreadsheets, and email
- Strong communication skills
- Ability to handle emergency situations calmly and effectively
- Reliable and punctual
- Ability to work independently
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Proficiency with word processing, spreadsheets, and email
- Ability to manage multiple tasks efficiently
- Strong communication and interpersonal skills
- Knowledge of emergency procedures
- Familiarity with BILD sales system is a plus
- Ability to work independently during evening and weekend shifts
- Experience in senior living community preferred
Job Duties
- Ensure the highest quality of customer service is available for residents
- Answer a multiline telephone, screen and direct calls
- Greet guests and residents entering the building and direct to correct destination
- Respond and address any resident concerns during shift
- Provide general administrative and clerical support
- Schedule appointments
- Receive and sort mail and deliveries
- Must be proficient in word processing, spreadsheets, and email
- Carry out emergency procedures required during shift
- Be knowledgeable and successful using the BILD sales system
- Run or oversee weekend activities
- Notify Executive Director of emergency situations
- Note areas or articles needing repair and report to Assistant Director
- Perform other duties as assigned by Executive Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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