Concierge

Denver, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.50 - $20.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

friendly work environment

Job Description

The hiring establishment is a senior living community dedicated to providing seniors with an elevated quality of life where comfort, connection, and joy thrive. This community serves as a welcoming, secure, and engaging environment where residents can live with dignity and enjoy personalized services tailored to their unique needs. The focus is on fostering an atmosphere that promotes social engagement, wellness, and a sense of belonging.

This particular role is for a Concierge position within the community. The Concierge acts as the initial point of contact and is fundamental in creating a positive first impression for visitors, residents, family... Show More

Job Requirements

High school diploma or equivalent
strong communication skills in English
ability to make independent decisions and remain calm in emergencies
professionalism in dealing with all stakeholders
familiarity with administrative practices
computer literacy with Microsoft software
patience and enthusiasm
ability to walk and stand for prolonged periods
ability to lift, carry, push up to 25 pounds constantly
ability to climb stairs frequently
ability to bend, squat, twist occasionally
able to reach frequently including overhead and below waist
able to see clearly with or without corrective lenses
ability to hear telephone, alarms, bells with or without hearing devices
strong English reading, writing, and interpretation skills

Job Qualifications

High school diploma or equivalent preferred
able to read, write, and understand English
able to make independent decisions and remain calm during emergencies
able to deal professionally with personnel, residents, family members, visitors, and the public
knowledgeable of administrative practices and guidelines
experience using Microsoft software
patient, professional, cheerful, enthusiastic, and able to interact appropriately with residents, staff, and visitors

Job Duties

Greet visitors seeking information about the property
be responsive to the needs of people inquiring about the property or attending meetings
direct visitors to appropriate offices or resident apartments
assist residents, family members, and guests with general requests
arrange tours of the property for spontaneous or scheduled visits
answer telephones, record and channel information
display knowledge of services, programs, and pertinent information about the property
manage mail meter, stamps, make copies, and perform other office-related tasks
process incoming mail and distribute to mailboxes
maintain the reception area neat and orderly
ensure reception desk and lobby have current property literature and refreshments
perform clerical duties as directed by supervisor
assist in dining room serving resident meals when requested
support marketing efforts through positive interaction during tours and telephone contact
communicate any observed or suspected resident condition changes to supervisors immediately
maintain a safe work environment following safety standards
encourage teamwork through cooperative interactions
support a positive and professional image through actions and dress
perform other duties as assigned consistent with the position

Job Criteria

Experience

No experience required

Job Location

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