
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.50 - $19.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a distinguished organization within the senior living industry, operating as part of the larger Discovery Senior Living family of companies. Recognized as one of the two largest senior living operators in the United States, Discovery Management Group has built a reputation for its focus on performance, innovation, and lifestyle customization. The company specializes in managing and enhancing senior living communities across the nation, serving more than 6500 residents with a commitment to excellence and personalized service. By fostering environments that cater to the unique needs and preferences of seniors, Discovery Management Group not only provides housing but also cultivates vibrant, supportive community living experiences for older adults.
The company prides itself on blending operational expertise with innovative practices to continually uplift the quality of life for its residents. With an emphasis on lifestyle personalization, Discovery Management Group aims to customize experiences that meet the individual desires and health requirements of their community members. This dedication to improving senior living standards reflects in their consistent industry ranking and the trust they have earned from residents and families alike.
The available role of Concierge within this prestigious organization presents an exciting career opportunity for individuals who thrive in customer service and administrative support roles. As a Concierge, you will serve as the welcoming face of the community, greeting residents, guests, and employees warmly and professionally. Your responsibilities will include managing internal and external communications, providing vital information, and ensuring smooth everyday operations at the front desk. This position requires excellent interpersonal skills, attention to detail, and the ability to multitask in a dynamic environment.
Working as a Concierge at Discovery Management Group offers numerous advantages such as competitive wages, flexible scheduling options including full-time and part-time hours, and access to wages before payday. The company provides a comprehensive benefits package for full-time employees, which includes health, dental, vision, life, and disability insurances, paid time off, holidays, and a 401(k) plan with employer matching. In addition to these benefits, employees enjoy paid training, opportunities for career advancement, meals and uniforms provided, and access to an Employee Assistance Program to support overall well-being.
The Concierge's daily tasks will involve answering telephone calls, taking and relaying messages accurately, greeting visitors, assisting with inquiries and directions, and supporting the marketing department by organizing brochures. Additionally, managing meal tickets, updating resident information, maintaining appointment schedules for residents, organizing mail distribution, and ensuring the neatness of the front desk area are key duties. This role is vital for maintaining an organized and welcoming environment that upholds the company's high standards of service and support.
If you are passionate about impacting the lives of senior residents positively and possess the skills to thrive in a customer-focused position, the Concierge role at Discovery Management Group could be your ideal career path. Join a respected leader in senior living, where your contributions will make a meaningful difference every day.
The company prides itself on blending operational expertise with innovative practices to continually uplift the quality of life for its residents. With an emphasis on lifestyle personalization, Discovery Management Group aims to customize experiences that meet the individual desires and health requirements of their community members. This dedication to improving senior living standards reflects in their consistent industry ranking and the trust they have earned from residents and families alike.
The available role of Concierge within this prestigious organization presents an exciting career opportunity for individuals who thrive in customer service and administrative support roles. As a Concierge, you will serve as the welcoming face of the community, greeting residents, guests, and employees warmly and professionally. Your responsibilities will include managing internal and external communications, providing vital information, and ensuring smooth everyday operations at the front desk. This position requires excellent interpersonal skills, attention to detail, and the ability to multitask in a dynamic environment.
Working as a Concierge at Discovery Management Group offers numerous advantages such as competitive wages, flexible scheduling options including full-time and part-time hours, and access to wages before payday. The company provides a comprehensive benefits package for full-time employees, which includes health, dental, vision, life, and disability insurances, paid time off, holidays, and a 401(k) plan with employer matching. In addition to these benefits, employees enjoy paid training, opportunities for career advancement, meals and uniforms provided, and access to an Employee Assistance Program to support overall well-being.
The Concierge's daily tasks will involve answering telephone calls, taking and relaying messages accurately, greeting visitors, assisting with inquiries and directions, and supporting the marketing department by organizing brochures. Additionally, managing meal tickets, updating resident information, maintaining appointment schedules for residents, organizing mail distribution, and ensuring the neatness of the front desk area are key duties. This role is vital for maintaining an organized and welcoming environment that upholds the company's high standards of service and support.
If you are passionate about impacting the lives of senior residents positively and possess the skills to thrive in a customer-focused position, the Concierge role at Discovery Management Group could be your ideal career path. Join a respected leader in senior living, where your contributions will make a meaningful difference every day.
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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