Concierge

Little Rock, AR, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

Paid holidays

Job Description

Kelley Commercial Partners is a distinguished property management and commercial real estate services firm that prides itself on delivering exceptional service and maintaining high standards across its managed properties. Renowned for fostering a professional and welcoming environment, Kelley Commercial Partners has built a strong reputation for reliability, attention to detail, and client satisfaction. The company primarily manages residential and commercial properties, focusing on creating value and enhancing the tenant experience. As a leader in the property management industry, Kelley Commercial Partners offers a dynamic workplace that values integrity, professionalism, and teamwork.

This role of Concierge at Kelley Commercial Par... Show More

Job Requirements

High school diploma or equivalent
prior experience in a concierge or customer service role preferred
ability to communicate clearly and professionally
strong organizational skills
ability to handle confidential information
basic knowledge of building rules and regulations
ability to work flexible hours if needed
physical ability to perform light maintenance tasks
reliable and punctual
proactive and attentive to details

Job Qualifications

High school diploma or equivalent
prior experience in a concierge or customer service role preferred
excellent communication and interpersonal skills
strong organizational skills and attention to detail
ability to handle sensitive information with discretion and professionalism
basic knowledge of property management operations
proficiency with email and record-keeping
ability to multitask and prioritize duties efficiently
friendly and professional demeanor
willingness to perform occasional physical tasks related to property upkeep

Job Duties

Open front entry door and warmly greet residents and guests upon entry and exit
respond to requests, questions and other needs appropriately and in a friendly professional manner
document all issues and copy Property Manager or Assistant Property Manager
interact with residents to schedule maintenance or other services such as deliveries and dry cleaning
make regular building rounds and report any inefficiency to maintenance and copy Property Manager
become knowledgeable of the building rules and regulations
work closely with maintenance and vendors
maintain a cordial and respectful relationship with the residents, visitors, contractors, vendors and fellow employees
monitor the traffic at the Porte-cochère (front entry driveway) and the fire lane
demonstrate integrity when handling building security and access codes
assist with elevator access when appropriate
clear front entry, covered driveway, basement elevator area, and pool deck of leaves and pine needles using blower
take trash chute barrels to dumpster
pick up trash on the grounds
collect recycling from each floor and deposit to recycling container
water plants in the lobby, covered driveway area, basement area, cabana porches, and pool areas
clear ceilings and lights of the parking barrels, covered driveway, basement elevator area, and loggia of cobwebs or other insect remnants
empty sump pump collection barrels
clean front entry doors and lobby windows
clean laundry room and dryer vent on outside wall
mop lobby floor
sweep stairwells
clean elevator tracks
make sure pool water is at the proper level, clean pool skimmers, check pool pump
empty pool trash containers
change smoke detector batteries quarterly
maintain awareness of surroundings and suspicious persons
maintain secure storage and control of all keys issued and under concierge responsibility
maintain records and logs of package deliveries and Rx deliveries
respond to email communications and answer inquiries
maintain a positive attendance record, which includes regular and predictable attendance and work/break schedule

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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