Concierge

Terra Bluffs is a dedicated senior living community committed to enhancing the lives of its residents through compassionate care and exceptional service. As a place that values hospitality, stewardship, integrity, respect, and humor, Terra Bluffs provides a warm and welcoming environment where residents, families, visitors, and team members all feel valued and supported. The community thrives on fostering meaningful connections and delivering personalized assistance that enriches the daily experience of seniors living in the facility. By focusing on creating a positive atmosphere and upholding its mission-driven ethos, Terra Bluffs seeks individuals who want to actively contribute to making a difference in the lives of older adults and their families.

The role of a Concierge at Terra Bluffs is a vital frontline position that exemplifies the community's commitment to exceptional hospitality and service. This part-time role offers scheduled hours on Saturdays and Sundays from 2:00 pm to 7:00 pm, as well as Mondays from 4:00 pm to 7:00 pm, making it ideal for individuals looking to contribute during these key times. As a Concierge, you will be the first point of contact for residents, their families, visitors, and team members, serving as the friendly and organized face that welcomes everyone into the community. Your responsibilities will go beyond basic greeting duties; you will play a crucial role in ensuring the front desk and lobby areas are inviting, clean, and efficiently managed, creating a positive first impression for all who enter.

In this position, you will answer phones, respond to inquiries with warmth and professionalism, assist with directing guests, handle deliveries and messages, and support residents with daily needs and requests. You will also coordinate appointments and transportation as necessary, facilitating smooth operation and enhancing residents’ convenience and comfort. Security is a key component of the Concierge role, involving monitoring building entry, maintaining visitor logs, and communicating important information with team members and various departments. Administrative duties such as data entry, filing, and scheduling support will help ensure efficient management within the community.

Ideal candidates bring previous customer service or front desk experience, preferably within senior living or healthcare settings, and demonstrate excellent communication and interpersonal skills. Being dependable, punctual, detail-oriented, and possessing strong organizational abilities are essential for success in this role. Physical demands include the ability to sit, stand, and move between areas throughout the shift and respond quickly and calmly in occasional emergency situations.

The position offers competitive hourly pay along with paid time off, flexible scheduling options, and health, dental, and vision insurance for qualifying team members. Additionally, Terra Bluffs supports ongoing training and career growth opportunities within a supportive and mission-driven team that values your impact every day. If you are a friendly, patient, and respectful individual who thrives on making people feel welcome while contributing to a caring community environment, this position at Terra Bluffs could be a perfect match for you. Terra Bluffs is an equal opportunity employer dedicated to diversity and inclusion in the workplace.