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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k plan
Continuing education credits
Job Description
Woodland Grove Health & Rehabilitation Center is a highly respected skilled nursing and rehabilitation facility located in Jacksonville, FL. Dedicated to providing exceptional care, Woodland Grove offers a modern, comfortable, and secure environment where residents can receive the finest sub-acute medical care, comprehensive rehabilitation services, and 24-hour skilled nursing care. The center prides itself on fostering a community where compassionate care is delivered with respect, dignity, and a focus on maximizing each resident's potential and quality of life. The team at Woodland Grove is made up of caring professionals who are passionate about making a positive impact on the lives... Show More
Job Requirements
- CNA certification
- Previous experience in customer service, hospitality, or senior care preferred
- Excellent communication skills
- Ability to multitask efficiently
- Friendly and compassionate nature
- Proficiency with office technology
- Ability to remain calm under pressure
Job Qualifications
- CNA certified
- Previous experience in customer service, hospitality, or senior care setting preferred
- Excellent verbal and written communication skills
- Friendly, compassionate demeanor and ability to work with elderly residents
- Proficient in Microsoft Office and basic office technology
- Ability to multitask and remain calm under pressure
Job Duties
- Greet and assist residents, families, and guests in a courteous and professional manner
- Coordinate non-clinical resident services such as transportation, dining reservations, event sign-ups, and personal requests
- Maintain a clean and welcoming lobby or front desk area
- Answer phones and direct calls appropriately
- Support new resident orientation and transition
- Handle resident requests and concerns, escalating when necessary
- Maintain logs, documentation, and reports as required
- Assist with administrative tasks and scheduling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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