Concierge

Aurora, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $19.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

discounts

Job Description

The hiring organization is a senior living community dedicated to providing an elevated way of life where comfort, connection, and joy thrive for its residents. This community prioritizes creating an environment that supports seniors with high-quality living spaces, exceptional services, and a warm, welcoming atmosphere. They emphasize a mission united by care, respect, and the holistic well-being of each resident, allowing individuals to enjoy meaningful social interactions and a comfortable lifestyle in their later years. The community is well-regarded for its commitment to delivering excellent customer service, maintaining a secure and pleasant environment, and fostering connections among residents, family members,... Show More

Job Requirements

High school diploma or equivalent preferred
Ability to read, write, and understand English language
Ability to follow written or oral instructions
Ability to make independent decisions and remain calm during emergencies
Professional demeanor with personnel, residents, family members, visitors, and the general public
Knowledge of administrative practices, processes, and guidelines
Experience using Microsoft computer software
Patience, professionalism, and cheerful disposition
Physical ability to walk, stand, sit infrequently, lift, carry, push weights of up to 25 pounds
Ability to climb stairs frequently with occasional elevator use
Capability to bend, squat, twist, and reach frequently
Sensory ability to read clearly with or without corrective lenses
Hearing ability to detect telephone, alarms, bells, and safety signals
Strong command of English for reading, writing, and interpreting administration information

Job Qualifications

High school diploma or equivalent preferred
Able to read, write, and understand English and follow written or oral instructions
Able to make independent decisions when circumstances warrant and remain calm during emergencies
Able to interact professionally with personnel, residents, family members, visitors, and the public
Knowledgeable of administrative practices, processes, and guidelines
Experienced in using Microsoft computer software
Patient, professional, cheerful disposition and enthusiasm
Willing to handle interactions based on residents', staff, and visitors' maturity levels

Job Duties

Greet visitors seeking information about the property
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
Direct visitors to appropriate office or resident apartment
Assist residents, family members, and guests with general requests
Arrange tours of the property for individuals making spontaneous visits or those that have made appointments
Answer telephones, record and channel information
Display knowledge of the services, programs, and other pertinent information about the property
Handle mail meter, stamps, copying, and other tasks related to office operations
Process incoming mail, sort property mail, and distribute mail to mailboxes
Maintain reception area neat and orderly, ensure property literature is current and the lobby is inviting
Perform clerical duties for property staff as directed by supervisor
Provide assistance in the dining room serving resident meals as requested
Support the community's marketing efforts through positive interaction during tours and telephone contact
Communicate any observed or suspected resident changes in condition immediately to supervisors
Maintain a safe work environment following established safety standards
Encourage teamwork through cooperation with co-workers and other departments
Support a positive and professional image
Perform other assigned duties consistent with the position

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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