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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.81 - $17.13
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings
Paid Time Off
Tuition Reimbursement
Employee assistance program
Job Description
Sunrise Senior Living is a distinguished provider of senior living services, dedicated to enriching the lives of older adults through compassionate care and engaging community experiences. Recognized repeatedly as a Great Place to Work by Activated Insights, Sunrise Senior Living fosters a supportive environment where employees thrive and meaningful relationships are built among residents, their families, and the care teams. With its commitment to delivering the highest standards of service, Sunrise is renowned for empowering seniors to enjoy longer, healthier, and happier lives in welcoming and safe community settings. The company emphasizes a culture based on respect, dignity, and the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Computer literacy including Microsoft Windows, Outlook, and Excel
- Ability to learn new community software applications
- Willingness to comply with health and safety protocols
- Pass required background checks and drug screening
- Ability to work flexible hours as needed
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in computer applications including Microsoft Office and Sunrise systems
- Ability to handle multiple priorities with good organizational skills
- Strong communication and interpersonal skills
- Demonstrated problem solving and decision-making abilities
- Commitment to team engagement and compliance with training requirements
Job Duties
- Greet potential residents, families, and visitors with a warm welcome
- Manage incoming telephone calls and communicate messages accurately
- Support Director of Sales and Executive Director in handling inquiries and scheduling appointments
- Assist with recruitment by greeting candidates and entering information into Applicant Tracking System
- Maintain cleanliness and pleasant atmosphere in front desk and Bistro areas
- Monitor and enforce community safety protocols and procedures
- Perform administrative tasks including updating resident rosters, processing meal tickets, and ordering supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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