Concierge

Glendale, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Career development opportunities

Job Description

Orchard Pointe at Glendale is a distinguished senior living community dedicated to enhancing the quality of life for its residents through compassionate care and exceptional service. As part of the larger Orchard Pointe family, this community embraces a supportive and inclusive work environment where every team member's role is valued and contributes to the overall mission of making lives better. Orchard Pointe at Glendale fosters a culture of respect, collaboration, and continuous growth, making it an ideal place for those passionate about senior care and community support to build their careers. The establishment prides itself on providing a welcoming atmosphere... Show More

Job Requirements

1+ year of experience in a concierge role preferred
1+ year of experience in a senior living or related industry preferred
high school diploma or equivalent
excellent verbal and written communication skills
strong technical skills including Word, Excel, PowerPoint
ability to maintain confidentiality and privacy including HIPAA compliance

Job Qualifications

high school diploma or equivalent
excellent verbal and written communication skills
ability to collaborate with diverse groups
strong technical skills including proficiency in Word, Excel, and PowerPoint
ability to maintain confidential and privileged information including HIPAA regulations

Job Duties

working a set schedule to support the community on Sundays and Mondays from 3:00 PM to 6:00 PM
greeting and directing visitors and managing all incoming phone calls
providing comprehensive administrative support including mail and delivery management, faxing, scanning, and preparing training materials and schedules
maintaining the reception area to ensure it is clean, tidy, and welcoming
assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
building positive relationships with residents, their families, and team members

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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