Concierge

Orchard Pointe at Glendale is a distinguished senior living community dedicated to enhancing the quality of life for its residents through compassionate care and exceptional service. As part of the larger Orchard Pointe family, this community embraces a supportive and inclusive work environment where every team member's role is valued and contributes to the overall mission of making lives better. Orchard Pointe at Glendale fosters a culture of respect, collaboration, and continuous growth, making it an ideal place for those passionate about senior care and community support to build their careers. The establishment prides itself on providing a welcoming atmosphere not only for residents but also for employees, ensuring that everyone feels appreciated and empowered to succeed.

The Concierge role at Orchard Pointe at Glendale plays a critical part in creating a positive experience for residents, their families, and visitors. This position involves managing the front desk operations, offering administrative support, and serving as a key point of contact within the community. The Concierge works on a set schedule, specifically supporting the community on Sundays and Mondays from 3:00 PM to 6:00 PM. Responsibilities include greeting visitors warmly, directing them appropriately, and handling incoming phone calls efficiently. Additionally, the role requires maintaining a tidy and inviting reception area, managing mail and deliveries, faxing, scanning, and preparing training materials and schedules to support business office functions. The Concierge is also instrumental in ensuring community readiness for inspections by keeping accurate records and facilitating compliance with policies and emergency preparedness plans.

This role is ideal for someone with experience or interest in senior living environments, who values strong communication and interpersonal skills and is comfortable working with diverse groups. The position demands technical proficiency, particularly with software tools such as Word, Excel, and PowerPoint, as well as a commitment to maintaining confidentiality and privacy in accordance with HIPAA regulations. At Orchard Pointe at Glendale, the Concierge is more than a receptionist; they are a trusted team member who helps build positive relationships and contributes to a caring community culture. The employment opportunity offers a chance to make a tangible difference while growing professionally in a supportive setting. Orchard Pointe invites candidates looking to join a vibrant and impactful senior living community to consider this rewarding role.