Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $25.50 - $28.00
Work Schedule
Flexible
Benefits
Retirement Plan
Employer-provided medical and dental coverage
Company-paid Life Insurance
voluntary life and disability insurance
employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Job Description
Securitas is a global leader in the security industry, offering advanced and sustainable security solutions across 47 countries with a workforce of 355,000 employees and serving over 150,000 clients worldwide. Established with a rich legacy spanning over 80 years, Securitas has built a reputation for protecting the assets and people that matter most to its clients. The company is recognized not only for its comprehensive security services but also for its commitment to a corporate culture based on three core values: Integrity, Vigilance, and Helpfulness. These values guide the company’s actions and define the character of its employees, creating a work environment that promotes diversity, equity, inclusion, and belonging. Securitas prides itself on being an employer of choice globally, offering competitive wages, flexible schedules, and a suite of benefits designed to support its workforce through various stages of their lives and careers.
The Concierge Officer role at Securitas is a public-facing security position that combines customer service with vigilant security monitoring. The Concierge Officer serves as the first point of contact for tenants, visitors, and vendors entering the building, playing a crucial role in maintaining a secure and welcoming environment. This position is ideal for individuals with backgrounds in reception, hospitality, or retail, though prior customer service experience is not mandatory as comprehensive training is provided. The officer’s duties include managing access control by verifying identification and registering visitors, monitoring CCTV and alarm systems, conducting regular patrols to identify potential security risks, and responding to emergencies such as fire alarms and medical incidents. Additionally, the Concierge Officer provides excellent customer service by greeting and assisting building occupants and guests, enforcing building policies, and maintaining accurate records of security and administrative activities.
Working with Securitas means engaging with a company that values its employees as much as its clients. The Concierge Officer is essential in upholding these standards by delivering professional, courteous communication while ensuring safety and security are not compromised. The role offers competitive weekly pay, the convenience of remote interviews, and a range of benefits including health coverage, retirement plans, paid holidays, and employee assistance programs. Securitas supports career growth within a diverse and inclusive culture and encourages applicants who are ready to contribute to their purpose-driven mission of making the world a safer place. Joining Securitas as a Concierge Officer means joining a team that not only protects but also cares for the community it serves, ensuring a secure environment where people feel welcomed and valued.
The Concierge Officer role at Securitas is a public-facing security position that combines customer service with vigilant security monitoring. The Concierge Officer serves as the first point of contact for tenants, visitors, and vendors entering the building, playing a crucial role in maintaining a secure and welcoming environment. This position is ideal for individuals with backgrounds in reception, hospitality, or retail, though prior customer service experience is not mandatory as comprehensive training is provided. The officer’s duties include managing access control by verifying identification and registering visitors, monitoring CCTV and alarm systems, conducting regular patrols to identify potential security risks, and responding to emergencies such as fire alarms and medical incidents. Additionally, the Concierge Officer provides excellent customer service by greeting and assisting building occupants and guests, enforcing building policies, and maintaining accurate records of security and administrative activities.
Working with Securitas means engaging with a company that values its employees as much as its clients. The Concierge Officer is essential in upholding these standards by delivering professional, courteous communication while ensuring safety and security are not compromised. The role offers competitive weekly pay, the convenience of remote interviews, and a range of benefits including health coverage, retirement plans, paid holidays, and employee assistance programs. Securitas supports career growth within a diverse and inclusive culture and encourages applicants who are ready to contribute to their purpose-driven mission of making the world a safer place. Joining Securitas as a Concierge Officer means joining a team that not only protects but also cares for the community it serves, ensuring a secure environment where people feel welcomed and valued.
Job Requirements
- High school diploma or equivalent
- Previous experience in security or related field preferred
- Excellent communication and interpersonal skills
- Ability to remain professional and observant in a fast-paced environment
- Basic understanding of security operations
- Willingness to undergo background checks and training
- Ability to provide first aid and CPR is a plus
Job Qualifications
- Previous experience in a commercial real estate environment and high rise buildings
- Knowledge of security systems and procedures
Job Duties
- Monitor and control access to the building ensuring only authorized personnel and visitors are permitted entry
- Verify identification and issue visitor passes according to established procedures
- Maintain accurate records of visitors vendors and deliveries
- Greet tenants visitors and vendors with a warm and professional demeanor
- Provide information and directions to building occupants and guests
- Respond to inquiries and resolve issues promptly and efficiently
- Monitor CCTV cameras and alarm systems to detect and respond to security breaches or emergencies
- Conduct regular patrols of the building and surrounding areas to identify and address potential security risks
- Report any suspicious activity or security concerns to the appropriate authorities
- Respond to emergencies such as fire alarms medical incidents and security threats according to established protocols
- Provide first aid and CPR as needed
- Assist with building evacuations
- Maintain accurate logs and records of security incidents maintenance requests and other relevant information
- Prepare reports as required
- Assist with administrative tasks as needed
- Enforce building rules and regulations
- Address violations in a professional and courteous manner
Job Criteria
Experience
No experience required
Job Location
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