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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.50
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Our Assisted Living Facility is dedicated to providing compassionate and comprehensive care to seniors, ensuring they live with dignity, comfort, and respect. We strive to create a warm, safe, and engaging environment where residents can enjoy their daily lives while receiving the support they need. Our facility offers a range of amenities and services designed to enhance the quality of life for each resident, including personalized care plans, social activities, and health monitoring. We take pride in our professional and caring staff who are committed to maintaining a friendly and welcoming atmosphere throughout the community. Our team works collaboratively to... Show More
Job Requirements
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- special licenses, certifications, and certificates such as first aid/CPR certified
- special skills needed to meet client needs per California Code of Regulations Sections 85065(f)/87411(g)
- high school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
- first aid and CPR certification preferred
- knowledge of customer service principles and best practices
- ability to multitask and prioritize responsibilities effectively
- ability to maintain confidentiality and professional demeanor
- strong problem-solving skills and ability to address resident concerns
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- provide information, answer inquiries, and assist residents and their families with various requests and concerns
- coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- monitor the security and safety of facility, reporting any unusual incidents or concerns to the appropriate personnel
- act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- uphold resident privacy and confidentiality
- assist with other related tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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