Concierge

Clearwater, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its exceptional guest services and luxurious accommodations. As a premier hotel chain, Marriott operates numerous properties worldwide, offering a blend of comfort, elegance, and state-of-the-art amenities to both business and leisure travelers. The company is committed to delivering personalized experiences that surpass guest expectations through its dedicated and professional staff. Marriott's brand is synonymous with quality, innovation, and outstanding customer service, making it an employer of choice within the hospitality landscape. Joining Marriott means becoming part of a global family that values diversity, growth, and excellence in... Show More

Job Requirements

High school diploma
Proven experience as a concierge or in a similar role
Excellent knowledge of the local area, including attractions, events, and activities
Strong organizational and multitasking abilities
Exceptional communication skills
Fluent in English
Degree in hospitality or relevant field preferred

Job Qualifications

Proven experience as a concierge or in a similar role
Excellent knowledge of the local area, including attractions, events, and activities
Strong organizational and multitasking abilities
Exceptional communication skills and a customer-oriented approach
Fluent in English
additional languages are a plus
High school diploma
degree in hospitality or relevant field preferred

Job Duties

Provide guests with information about local features such as shopping, dining, nightlife, and recreational destinations
Make travel arrangements for guests, including tours, reservations, and transportation
Assist guests with services such as spa appointments, tee times, tickets to special events, and restaurant reservations
Handle special requests for guests with specific needs
Coordinate the delivery of guest amenities and handle luggage assistance when needed
Maintain a logbook of guest inquiries and requests, ensuring timely follow-up and satisfaction
Build and maintain relationships with local vendors and service providers

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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