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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Common House is a distinctive gathering space dedicated to cultivating community through unique programming, thoughtful design, and fine dining experiences. With established locations in Richmond's Arts District, Chattanooga's Southside, the flagship site on Charlottesville's historic Downtown Mall, and New Orleans, Common House has built a reputation for fostering meaningful connections in welcoming environments. As the company expands into mid-sized cities across the country, it continues to grow a family of professionals passionate about delivering comfort and community to its members. The establishment embodies core values centered on hospitality, fun, integrity, excellence, teamwork, and flexibility, which guide every aspect of the... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or hospitality experience
  • Excellent communication skills
  • Ability to multitask efficiently
  • Proficiency or willingness to learn Adobe InDesign
  • Strong organizational skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in hospitality or customer service roles
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Familiarity with reservation and scheduling software
  • Basic proficiency in Adobe InDesign or willingness to learn
  • Attention to detail and organizational skills
  • Ability to work collaboratively in a team environment
  • Positive attitude and professional demeanor

Job Duties

  • Enhance member and guest experiences with positive interactions
  • Distribute welcome packets and process returns for new members
  • Manage recognition of member milestones like birthdays and anniversaries
  • Assist guests with private event inquiries, meeting spaces, partnerships, and special requests
  • Manage front desk operations including phone and inbox communications
  • Maintain organization of front desk and coat room
  • Coordinate room reservations and special requests
  • Assist department managers when needed
  • Manage programming event RSVPs and member communications
  • Scan and upload invoices for finance
  • Manage dining reservations to maximize seating and coordinate with club events
  • Print updated BEOs for event floor plans and information
  • Create event signage and menus using Adobe InDesign
  • Collect data and input into spreadsheets
  • Host on the restaurant floor as needed

Job Criteria

Experience

No experience required


Job Location

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