Concierge

Puttery is a vibrant and modern entertainment destination that artfully combines the excitement of nightlife with the innovative thrill of tech-infused mini golf. Each Puttery location features immersive and uniquely themed mini golf courses designed to engage guests in a fun, competitive, and social environment. The venue further enhances this experience with expertly curated cocktails and chef-inspired food menus, making it not just a place to play but a place to celebrate with friends, family, and colleagues. With its stylish atmosphere and dedication to hospitality, Puttery has positioned itself as a leader in redefining how people connect through play, atmosphere, and service.

At Puttery, every visit is crafted to be an unforgettable celebration, blending play, style, and hospitality seamlessly. As a company, Puttery prioritizes creating welcoming environments where guests feel both energized and appreciated. The combination of entertainment, dining, and socializing makes it a unique venue catering to diverse audiences, from casual visitors seeking a fun night out to groups celebrating special occasions. This dynamic approach has helped Puttery establish itself as a popular destination within the entertainment industry.

The Concierge role at Puttery plays a pivotal part in delivering this memorable guest experience. Acting as the first point of contact, the Concierge sets the tone for engagement and hospitality from the moment guests arrive. This position requires someone who is not only friendly and professional but also highly organized and adaptable to fast-paced environments. The Concierge is responsible for greeting guests warmly, providing detailed information about the venue’s various offerings—including dining, gaming, and event options—and managing reservations and waitlists efficiently.

The role extends beyond the initial greetings to actively maintaining the flow of guests’ experiences by anticipating needs, promptly addressing concerns, and ensuring smooth communication across all departments. The Concierge acts as a vital liaison between guests and staff, guaranteeing that every interaction aligns with Puttery’s standards of excellence. Given the multifaceted nature of the venue and the variety of services offered, the Concierge must be knowledgeable, approachable, and proactive, capable of handling multiple tasks while maintaining a hospitable demeanor.

Additionally, Puttery fosters an inclusive and respectful work environment, committed to equal opportunity in the workplace. The company actively prevents discrimination and harassment and promotes diversity across all levels of employment. This commitment enhances the workplace culture, ensuring that everyone—from employees to guests—feels valued and respected.

Working as a Concierge at Puttery involves dynamic challenges, such as managing a constant flow of guest interactions in a guest-facing, high-energy setting. The role requires standing and walking for extended periods, working both indoors and outdoors, and occasionally lifting up to 25 pounds. Evening, weekend, and holiday shifts are necessary to support the continuous operations of the venue. This role offers an excellent opportunity for those passionate about hospitality and customer service to contribute to a fun, energetic, and growing entertainment brand while developing their professional skills in a supportive environment.