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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
Puttery is a vibrant and modern entertainment destination that artfully combines the excitement of nightlife with the innovative thrill of tech-infused mini golf. Each Puttery location features immersive and uniquely themed mini golf courses designed to engage guests in a fun, competitive, and social environment. The venue further enhances this experience with expertly curated cocktails and chef-inspired food menus, making it not just a place to play but a place to celebrate with friends, family, and colleagues. With its stylish atmosphere and dedication to hospitality, Puttery has positioned itself as a leader in redefining how people connect through play, atmosphere,... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in concierge, guest service, or hospitality role
- ability to thrive in a fast-paced, high-energy environment
- experience with computerized booking and point-of-sale systems
- excellent verbal and written communication skills
- ability to stand and walk for extended periods
- ability to lift and move up to 25 pounds
- availability to work evening, weekend, and holiday shifts
- strong organizational skills
- ability to multitask
- friendly and professional demeanor
Job Qualifications
- Friendly, professional, and engaging personality with a passion for guest service
- ability to thrive in a fast-paced, high-energy environment
- strong organizational, teamwork, and multitasking skills
- minimum one year of experience in a concierge, guest service, or hospitality role
- experience with computerized booking and point-of-sale systems
- bilingual abilities a plus
- excellent verbal and written communication skills
- high school diploma or equivalent
- familiarity with reservation or event management software preferred
- demonstrated ability to communicate effectively and collaborate across all levels of staff
Job Duties
- Greet and assist guests warmly, offering personalized recommendations and information about the venue
- create a seamless arrival and departure experience for all guests
- act as a brand ambassador by promoting food, beverage, and entertainment options
- manage reservations, waitlists, and guest inquiries through the reservation system and phone line
- maintain awareness of guest activity throughout the venue and proactively offer assistance
- communicate clearly and courteously with guests and team members
- support other team members and perform additional duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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