Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off

Job Description

Addison of Park Crescent is a residential community committed to providing exceptional living experiences to its residents. Focused on fostering a welcoming and supportive environment, this community is part of Senior Lifestyle, a reputable organization dedicated to enhancing the lives of seniors through compassionate care and engaging services. Senior Lifestyle operates with a heartfelt mission built around HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values guide every interaction between staff and the community, ensuring that residents, their families, and visitors feel truly valued and supported.

With a vibrant and diverse community, Addison of Park Crescent seeks team members who can personify these values and contribute positively to the overall atmosphere. As a Front Desk Assistant, the role is essential in bridging communication between residents, guests, vendors, and the management team. This position is a key point of contact, requiring a friendly, outgoing, and efficient individual who can manage front desk operations with professionalism and care.

This role involves greeting residents warmly, assisting visitors and prospective residents, managing phone and email communications, and coordinating various administrative tasks. The Front Desk Assistant handles work requests, answers inquiries, and ensures that concerns from residents, families, or employees receive timely and effective responses. Additionally, the position requires managing package deliveries and supporting other departments by performing administrative functions seamlessly.

The work environment at Addison of Park Crescent is team-oriented, emphasizing cooperation and mutual respect among staff. This role specifically involves evening and weekend hours with an hourly wage range of $16.00 to $18.00. Applicants need to have a compassionate and professional attitude, demonstrating empathy, kindness, and a commitment to excellent service. Proficiency in Microsoft Outlook, Excel, and Word is required to efficiently handle communications and administrative duties.

The Front Desk Assistant position is crucial in maintaining the positive reputation of Addison of Park Crescent as a caring and trustworthy community. The ability to manage multiple tasks independently while maintaining a friendly and calm demeanor is vital for success in this role. Those who thrive in dynamic environments and are passionate about helping others will find this role rewarding.

Senior Lifestyle, the parent company, provides a comprehensive benefits package to eligible team members. Benefits include health insurance, dental and vision coverage, retirement plans, short-term and long-term disability coverage, and paid time off. Employees also have access to DailyPay, an innovative application that allows immediate access to earned wages before payday. Senior Lifestyle also prioritizes health and safety requirements, including COVID-19 vaccination policies, with accommodations available as needed.

Overall, this opportunity at Addison of Park Crescent is ideal for individuals seeking a meaningful role within a supportive, respectful community-oriented environment while receiving competitive pay and comprehensive benefits.

Job Requirements

  • hours are weekends and evenings
  • salary range of $16.00 to $18.00 per hour
  • proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs
  • government requirements or exclusions may apply

Job Qualifications

  • three months of related experience preferred
  • communicate clearly and effectively in English
  • proficiency with Outlook, Excel, and Word
  • demonstrate compassionate, professional, kind, engaging, empathetic, and helpful manner
  • work as part of a team and handle multiple tasks efficiently
  • ability to make independent decisions when warranted
  • maintain a positive and friendly demeanor toward residents and co-workers

Job Duties

  • greet residents and provide general assistance to visitors, prospective residents, and families
  • answer phone calls and respond to emails
  • call residents and take work requests
  • provide directions and assist as a point person at the front desk
  • receive packages and deliver or hold as requested
  • assist other departments with administrative functions
  • ensure resident, family, and employee concerns receive timely response and follow-up

Job Criteria

Experience

Entry Level (1-2 years)


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