Concierge

The Ivy Thornton is a premier senior living community nestled within a beautifully landscaped campus, offering exceptional quality, comfort, and care. Managed by Oakmont Management Group, a recognized leader in the senior living industry, The Ivy Thornton provides residents with five-star services and amenities. Residents enjoy a rewarding lifestyle that emphasizes individualized, comprehensive support designed to promote continuing independence. The community fosters meaningful lifestyles and relationships among residents, families, and team members by cultivating a culture built on core values: Authenticity, Teamwork, Compassion, Commitment, and Resilience. With its strategic placement as part of Oakmont Management Group, which operates communities across California, Nevada, and Hawaii, The Ivy Thornton offers significant opportunities for career growth, relocation, and travel for employees. This community is dedicated to creating an environment where joy, laughter, and a sense of family are pivotal, reflecting the pride of ownership and commitment to service that define Oakmont Management Group.

The Concierge role at The Ivy Thornton is fundamental to ensuring residents, their families, guests, and visitors receive exceptional service. The concierge acts as the face of the community by greeting visitors warmly, fulfilling resident requests promptly, and arranging tours of the property to showcase the beautiful campus and amenities. This role involves managing multi-line telephone systems, delivering clerical support to administrative staff, and coordinating communication effectively across the community. Responsibility also includes monitoring the Emergency Alert System and responding immediately to calls, managing the business center operations including incoming and outgoing mail, and maintaining a safe and secure environment for all staff, residents, and visitors in compliance with established safety standards. The concierge is expected to promote teamwork through cooperative interactions with coworkers and other departments, contributing to the harmonious, supportive culture that Oakmont fosters.

This position offers a pay range of 19 to 20 dollars per hour, with a variety of shifts, times, and days available to accommodate the schedules of diverse candidates. Employees benefit from comprehensive medical, dental, and vision insurance, paid time off including vacation, personal, sick days, and holidays, along with bonus opportunities and company-paid life insurance. Additional perks include a team member discount program, 401(k) savings plan with company match, recognition programs, student loan refinancing, pet insurance, employee assistance programs, and emergency financial assistance. The Ivy Thornton is committed to the health and safety of its team members and residents, adhering to rigorous health screening and vaccination policies to prevent the spread of communicable diseases such as COVID-19.

Joining The Ivy Thornton means becoming part of a community that values meaningful human connections and offers the support employees need to thrive both professionally and personally. The concierge role is ideal for individuals who possess excellent customer service skills, are proficient with technology, and are passionate about making a difference in the lives of seniors. This role requires maturity, professionalism, and a collaborative spirit essential to maintaining the welcoming and safe atmosphere The Ivy Thornton is known for. Oakmont Management Group, as the managing entity, further ensures a supportive work environment with continuous professional development and advancement opportunities across multiple states. The concierge position is an excellent opportunity for career-oriented individuals seeking a rewarding job in the senior living industry with a reputable employer known for excellence and care.