Concierge

Jersey City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee Discounts

Community Involvement Programs

Job Description

The KRE Group, founded in 1979 and headquartered in Jersey City, NJ, is a full-service real estate investment and management company with a significant presence across New York, New Jersey, and Pennsylvania. Known for its commitment to excellence, innovation, and superior service, The KRE Group specializes in creating high-quality living environments that foster exceptional resident experiences. With a robust and expanding portfolio, the company has built a strong reputation in the real estate and property management industry, focusing on community engagement and resident satisfaction.

The role of Concierge at The KRE Group is a vital front-line position responsible for ... Show More

Job Requirements

High school diploma or equivalent
1+ year of customer service, hospitality, or front desk experience preferred
Strong communication skills both verbal and written
Professional, polished, and service-oriented demeanor
Highly organized with strong attention to detail
Ability to multitask and stay composed in a fast-paced environment
Comfortable using basic office equipment and computer systems
Ability to sit or stand for extended periods
Ability to lift and move packages up to 25-30 lbs occasionally
Ability to move throughout the property as needed
Flexible schedule including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent
1+ year of customer service, hospitality, or front desk experience preferred
Strong verbal and written communication skills
Professional, polished, and service-oriented demeanor
Highly organized with strong attention to detail
Ability to multitask and stay composed in a fast-paced environment
Comfortable using basic office equipment and computer systems
Team player with ability to work independently
Flexible schedule including evenings, weekends, and holidays

Job Duties

Greet residents, guests, and visitors with a warm, professional, and welcoming demeanor
Assist residents with general inquiries, service requests, and building information
Provide recommendations for local dining, transportation, and neighborhood amenities
Create a positive and hospitality-driven environment at all times
Answer and direct incoming calls professionally and efficiently
Maintain visitor logs, front desk records, and building documentation
Coordinate communication between residents and property teams
Perform light administrative tasks such as filing and organizing records
Receive, log, and organize incoming packages and deliveries
Notify residents and distribute packages in a timely manner
Maintain an organized and secure package room
Ensure the lobby and front desk areas are clean, organized, and presentable
Monitor common areas and report any maintenance or housekeeping concerns
Support resident events and community engagement efforts when needed
Act as a liaison between residents and internal teams
Escalate concerns or issues to management when appropriate
Assist sister properties when needed
Support front desk coverage during busy periods or staffing adjustments

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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