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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
Job Description
Our facility is a skilled nursing and rehabilitation center dedicated to providing exceptional care and support to elderly residents. We pride ourselves on fostering a compassionate and respectful environment that promotes the well-being and dignity of every individual we serve. Located in a welcoming and accessible setting, our facility offers comprehensive services designed to enhance the quality of life for our residents through personalized care plans and a multidisciplinary approach. Our team is committed to delivering excellence in healthcare services, hospitality, and community engagement to ensure that residents and their families feel supported and valued at all times.
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Job Requirements
- Previous experience in customer service or hospitality
- Basic computer skills
- Ability to interact compassionately with elderly residents and their families
- Professional appearance
- Strong communication skills
- Ability to multitask
- Availability to work full-time from 9 am to 5 pm
Job Qualifications
- Previous experience in customer service, hospitality, healthcare, or senior care preferred
- Strong interpersonal and communication skills
- Ability to interact compassionately with elderly residents and their families
- Professional appearance and demeanor
- Basic computer skills including email, phone systems, and scheduling software
- Ability to multitask and remain calm in a fast-paced healthcare environment
Job Duties
- Greet residents, families, visitors, and guests in a courteous, compassionate, and professional manner
- Serve as the primary point of contact
- Assist residents and families with general questions, directions, and facility information
- Coordinate visitation logistics and ensure compliance with facility policies and safety procedures
- Support admissions, discharges, and tours by welcoming new residents and families and assisting as directed
- Communicate resident or visitor concerns to appropriate departments promptly and professionally
- Monitor lobby and common areas to ensure a clean, safe, and welcoming environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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