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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events
Exclusive discount and travel programs
Career development opportunities
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company known for its exceptional service and commitment to quality. With properties worldwide, Four Seasons delivers personalized experiences to guests, making it a top choice for travelers seeking comfort, elegance, and exemplary hospitality. The company's culture centers around its people, emphasizing personal growth, mutual respect, and a passion for creating memorable experiences. Employees are encouraged to embody the company's values by treating each other and guests with kindness and professionalism, fostering an environment that prioritizes both guest satisfaction and employee well-being.
The Four Seasons Resort in Scottsdale, Arizona, of... Show More
The Four Seasons Resort in Scottsdale, Arizona, of... Show More
Job Requirements
- Valid work authorization for the U.S.
- previous concierge experience
- knowledge of local area and attractions
- excellent English communication skills
- ability to multitask
- proficiency in Microsoft Office suite
- ability to learn proprietary software
- able to stand or walk for up to 8 hours per shift
- flexible schedule including early mornings, evenings, weekends, and holidays
Job Qualifications
- Previous concierge experience
- great knowledge of the surrounding areas and local attractions
- excellent English communication skills
- ability to multitask
- computer literacy and proficiency in Microsoft Office
- ability to learn proprietary applications
- language skills are a plus
- flexible schedule
Job Duties
- Accommodating guest requests
- processing packages, faxes, messages, emails and mail
- assisting in other guest service areas including the Front Desk and front drive to ensure proper handling of luggage
- planning and organizing guest itinerary during their stay
- providing exceptional above and beyond service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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