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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
On-call
Day Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished management company that operates lifestyle-driven Independent Living communities across the United States. Renowned for its commitment to enriching the lives of seniors and team members, Provincial manages over 13,000 units, serving thousands of residents and families nationwide. The company is deeply rooted in its foundational Pillars of Excellence, which emphasize personalized care, exceptional hospitality, and fostering lasting connections within their communities. With a reputation as one of the largest senior living families in the U.S., Provincial's communities have proudly earned Great Place to Work certifications consecutively from 2022 to 2026, highlighting their positive workplace... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members
- tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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