Concierge

Provincial Senior Living is a distinguished management company that operates lifestyle-driven Independent Living communities across the United States. Renowned for its commitment to enriching the lives of seniors and team members, Provincial manages over 13,000 units, serving thousands of residents and families nationwide. The company is deeply rooted in its foundational Pillars of Excellence, which emphasize personalized care, exceptional hospitality, and fostering lasting connections within their communities. With a reputation as one of the largest senior living families in the U.S., Provincial's communities have proudly earned Great Place to Work certifications consecutively from 2022 to 2026, highlighting their positive workplace culture and strong dedication to employee satisfaction. Provincial Senior Living offers a supportive environment where purpose and culture converge to create meaningful work experiences alongside opportunities for extraordinary career growth. The company invests heavily in learning and development, ensuring every team member can pursue a fulfilling and purpose-driven career path. Benefits provided to part-time and full-time employees include competitive wages, flexible scheduling, access to wages before payday, comprehensive benefits packages, paid holidays, 401(k) with employer matching, paid training, meals, uniforms, and employee assistance programs. This culture of rewarding employment underpins their mission to provide the highest quality of life to seniors while supporting their team members to thrive professionally and personally.\n\nThe Concierge role at Provincial Senior Living is a vital position based within one of their Independent Living communities. The Concierge is responsible for providing a warm and welcoming presence as the first point of contact for residents, guests, and team members. This role involves managing both external and internal communications, including telephone answering and message handling, providing general information, and assisting with logistical tasks that enhance the daily operations of the community. Key responsibilities include greeting visitors, answering inquiries, and providing directions, as well as managing appointment scheduling for residents and their families for various services, including transportation and personal appointments. The Concierge also supports marketing efforts by collating brochures, prepares meal tickets for team members and families, tallies meal counts for dining services, and maintains various resident logs such as phone lists, rosters, and move-in/out registers. As part of the team, the Concierge ensures the reception area is organized and professional, distributes mail, and maintains records related to resident credits. This part-time, on-call position typically involves working Tuesdays from 8:00 AM to 4:30 PM, with additional occasional duties assisting with meal service, activities, housekeeping, and administrative tasks. The ideal candidate is customer-service oriented with a friendly and organized approach, willing to contribute to creating a supportive and enriching environment for seniors and the team alike. This role plays a crucial part in facilitating smooth community operations and enhancing resident satisfaction through attentive, courteous service and efficient communication.