Concierge

The Inn at Garden Plaza is an independent senior living community dedicated to providing a warm, welcoming, and supportive environment for seniors who value their independence while enjoying quality assistance when needed. Established as part of the Century Park Associates family, this community embodies a commitment to enriching the lives of residents through compassionate care, meaningful social interaction, and a secure, comfortable living space. Century Park Associates is renowned for a "people come first" philosophy that fosters trust, leadership, and high personal ethics, creating an excellent atmosphere both for residents and associates alike. The company supports continuous growth and development for all its team members, ensuring a rewarding workplace where personal and professional fulfillment goes hand in hand with outstanding service excellence.

We are currently seeking a Concierge (Front Desk) associate on an "AS NEEDED" basis to join our dedicated team at The Inn at Garden Plaza. This role is perfectly suited for individuals who have flexible schedules—whether semi-retired, pursuing online studies, or simply interested in supplementary income. With shifts available from 7 am to 2 pm and 2 pm to 9 pm seven days a week, the position offers a diverse range of possible working hours with the benefit of double pay during holidays. The Concierge is the first point of contact for residents, their families, and visitors, providing exceptional customer service in a high-paced environment.

The role demands multitasking capabilities and a team-based mindset, functioning efficiently under frequent interruptions while maintaining a cheerful and positive demeanor. This position reports directly to the Business Office Manager and plays a pivotal role in creating an atmosphere of warmth, hospitality, and professionalism in the community’s front lobby area. Primary duties span greeting guests, managing lobby security by screening visitors, maintaining the presentation and cleanliness of the front area, and clerical support such as mail distribution, data entry, and maintaining key resident and community logs. Additional responsibilities include coordinating with the sales team for inquiries, supporting Electronic Health Record systems, and assisting residents with housekeeping and guest room reservations.

Successful candidates must have prior experience in administrative or front desk roles, competence in Microsoft Office applications, and proficiency with office equipment like fax and copiers. Experience with seniors is considered a plus, as the core of this position revolves around serving senior residents with genuine care and respect. A high school diploma or equivalent is required. Dependability, trustworthiness, effective communication skills, and the ability to meet deadlines while handling multiple responsibilities are vital attributes for this role.

The Inn at Garden Plaza and Century Park Associates prioritize creating a collaborative and respectful work environment where employees take pride in going beyond standard expectations to ensure resident happiness and operational excellence. Our Concierge team members are rewarded not just with competitive pay but also with the fulfillment that comes from positively impacting the lives of independent seniors every day. If you enjoy interacting with people, are resilient in dynamic environments, and want to be part of a dedicated team making a difference, we encourage you to apply for this rewarding position today.