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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
competitive pay
Double pay for holidays
Positive work environment
Training and development opportunities
Job Description
The Inn at Garden Plaza is an independent senior living community dedicated to providing a warm, welcoming, and supportive environment for seniors who value their independence while enjoying quality assistance when needed. Established as part of the Century Park Associates family, this community embodies a commitment to enriching the lives of residents through compassionate care, meaningful social interaction, and a secure, comfortable living space. Century Park Associates is renowned for a "people come first" philosophy that fosters trust, leadership, and high personal ethics, creating an excellent atmosphere both for residents and associates alike. The company supports continuous growth and development... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier, and scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently with little to no supervision
- must demonstrate effective communication skills
- must be able to work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must adhere to Century Park's Code of Ethics and complete all required compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office applications including Word and Excel
- experience with office machines such as fax, copier and scanner
- prior experience in administrative or front desk roles
- ability to multitask and manage frequent interruptions
- excellent customer service and telephone etiquette
- effective communication skills
- dependable and trustworthy
- cheerful and positive demeanor
- experience interacting with seniors is a plus
Job Duties
- Demonstrates excellent customer service, including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support such as typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages following community policy
- makes accurate, timely entries into Events Log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check-in system including educating new residents and maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team to ensure timely handling of inquiry calls
- assists with Electronic Health Record system as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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