Concierge

The Plaza at Mililani is a distinguished assisted living community dedicated to providing exceptional care and a welcoming environment for its residents. Situated in a serene and supportive setting, The Plaza focuses on enhancing the quality of life for seniors by offering personalized services and fostering a vibrant community atmosphere. As an established and reputable organization in the assisted living sector, The Plaza prides itself on its commitment to excellence, compassion, and professionalism. With a team-oriented culture and a focus on resident satisfaction, it continually strives to maintain high standards across all aspects of its operations, including hospitality, healthcare, and resident engagement.

Currently, The Plaza at Mililani is seeking a full-time Concierge to join their team. This role is crucial as the Concierge serves as the frontline ambassador for the community, creating a positive and lasting first impression for all visitors, potential residents, and their families. Working Monday through Friday from 7 a.m. to 3 p.m., the Concierge position offers a starting pay rate of 17 dollars per hour. The ideal candidate will be a friendly and professional individual who excels in customer service and communication.

In this role, the Concierge will have the important responsibility of greeting visitors warmly, managing calls efficiently, and providing comprehensive information about the community to prospective residents and their families. Acting as a conduit between external inquiries and internal departments, the Concierge supports the marketing and sales teams by facilitating communication and delivering timely and accurate information. Beyond greeting and information dissemination, the Concierge is also tasked with ensuring the bistro area maintains a welcoming ambiance by monitoring refreshments, music, and cleanliness.

Administrative duties form a vital component of the role, requiring the Concierge to be organized and adept at record-keeping and message management. Proficiency in computer applications such as Microsoft Outlook, Word, and Excel is essential, along with the ability to quickly learn new software tools pertinent to the role. The Plaza values employees who demonstrate good judgment, problem-solving capabilities, and decision-making skills, all of which are key to maintaining smooth operation and superior service standards.

Joining The Plaza team offers the opportunity to be part of a community-focused organization that values inclusivity and equal employment opportunities. The Concierge role is perfect for someone passionate about hospitality and eager to contribute to an environment where seniors feel welcomed and supported. With a supportive work environment and opportunities for professional growth, this opportunity at The Plaza stands out as an excellent career choice for dedicated individuals in the hospitality and assisted living sectors.