Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Career development opportunities
competitive pay
Paid Time Off

Job Description

Willow Bridge Property Company, founded in 1965 by Mack Pogue as Lincoln Property Company, is one of the United States' most respected full-service residential property companies. With its headquarters in Dallas, Texas, the company operates a prosperous portfolio in 75 markets nationwide. Willow Bridge proudly employs over 5,500 team members and has a rich history of building more than 200,000 apartments while currently managing 220,000 units for its clients. This extensive footprint makes Willow Bridge a national leader in residential property management and development, with activities spanning 29 states and overseeing more than 230,000 apartment homes across the U.S. The company’s mission revolves around creating places people genuinely want to call home, an ethos that begins internally with their employees.

At Willow Bridge, the focus is not just on property management but also on fostering a supportive culture that values integrity, collaborative work, and positive change. Whether you are starting your career or seeking growth, Willow Bridge offers flexibility and meaningful opportunities aimed at supporting personal and professional development. Currently, the company is seeking a Concierge to join their team—a role designed for individuals who bring innovative thinking, accountability, and a talent for connecting people to achieve results. This position is essential in maintaining the company's reputation for excellence by acting as a primary point of contact for residents, prospective tenants, vendors, and visitors. The Concierge role embodies the company’s commitment to service, communication, and proactive resident engagement, emphasizing leadership through listening and clear communication.

This full-time position offers a chance to contribute actively to the community where residents live, planning and attending events, managing front desk operations, and ensuring that tenant relations remain positive and productive. Employees in this role are expected to handle various responsibilities including managing the office environment, following up on resident concerns, and performing general customer service tasks. With a competitive salary and comprehensive benefits package, including health, dental, vision insurance, and 401(k) plans, Willow Bridge supports career advancement and growth within a reputable company known for its longevity and impact in the residential property sector. This role will be ideal for detail-oriented, self-motivated candidates with excellent interpersonal skills and a passion for enhancing the residential living experience. Join Willow Bridge and grow together with a company dedicated to quality, community, and continuous improvement.

Job Requirements

  • High school education or equivalent
  • preferably college degree
  • experience with Word Excel and Internet Explorer
  • additional knowledge of Windows XP preferred
  • excellent interpersonal and leadership skills
  • math proficiency
  • friendly outgoing personality
  • organizational skills
  • experience with property management accounting software
  • marketing and budgeting skills
  • multitasking ability
  • strong communication and customer service skills
  • self-motivation
  • detail-oriented
  • basic typing and computer skills
  • valid driver's license may be required

Job Qualifications

  • A high school education or equivalent is required
  • a college degree or equivalent is preferred
  • working knowledge of Word Excel and Internet Explorer
  • additional knowledge and comfort with Windows XP preferred
  • excellent interpersonal motivational writing management and leadership skills
  • proficient in math
  • outgoing friendly personality
  • good organizational skills follow-up and follow through
  • understanding and experience with a wide range of property management and accounting software
  • marketing and budgeting experience
  • ability to handle multiple tasks at one time
  • exceptional communication customer service and people skills
  • self-motivated and able to work independently
  • detail-oriented
  • basic typing and computer skills including internet research
  • hotel hospitality or other service experience is a plus
  • this role may require a valid driver's license

Job Duties

  • Manage the front desk and office area
  • plan and attend resident events
  • follow up with residents
  • provide miscellaneous services and information to residents at their request as well as assisting prospective residents vendors contractors and visitors as needed
  • conduct yourself in a manner representative of the quality of our product acting as a primary contact between residents prospective residents and the company
  • promote positive and proactive resident relations by enhancing the living experience
  • respond to complaints follow-up on work orders and handle general customer service needs of the property
  • collect rent and other payments deposits
  • accept and disburse resident packages

Job Criteria

Experience

Entry Level (1-2 years)


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