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Job Overview
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The concierge position is an essential role within a high-rise residential community, serving as the primary point of contact for residents and guests. This role is situated within an upscale, high-end environment where providing exceptional customer service and detailed local knowledge is paramount. The employing enterprise is dedicated to delivering a seamless, pleasant experience for all residents by offering concierge services that extend beyond basic reception duties. These include assisting with package receipt, managing dry cleaning logistics, and facilitating various resident requests, all contributing to the elevated lifestyle environment.
Employing a concierge means entrusting a professional who ... Show More
Employing a concierge means entrusting a professional who ... Show More
Job Requirements
- High school diploma or GED required
- 1 to 3 years of directly related or closely related experience
- Ability to stand and walk frequently
- Capable of performing administrative tasks
- Professional communication proficiency
- Availability for overtime and on-call work
- Strong interpersonal skills
Job Qualifications
- Knowledge of Microsoft Office products at a proficient level
- Professional communication skills including phone interpersonal written and verbal
- Professional customer service skills
- Self-motivated proactive detail oriented and a team player
- Time management and time critical prioritization skills
Job Duties
- Welcomes guests new customers to facility
- Performs various administrative managerial tasks in support of facility's mission
- Creates a positive experience for guests by attending to needs and answering questions
- Creates reservations for using building amenities for residents
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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