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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401(k) program with employer match
Health Insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Paid holidays
Paid Time Off
employee meal program
complimentary parking
Monthly employee socials
Annual holiday bonus
Job Description
Turnberry Ocean Colony is a premier luxury residential community situated along the breathtaking beachfront of Sunny Isles, Florida. Renowned for its world-class amenities and elegant environment, this prestigious property sets the standard for luxury coastal living. The community prides itself on a professional yet welcoming workplace culture where every team member is dedicated to delivering exceptional service. At Turnberry Ocean Colony, the commitment to excellence is evident in everything from the meticulously maintained grounds to the sophisticated services offered, ensuring residents and guests enjoy an unparalleled living experience.
This company places a strong emphasis on collaboration and high service standar... Show More
This company places a strong emphasis on collaboration and high service standar... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or front desk experience preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- Strong problem-solving and critical-thinking skills
- Ability to maintain a positive attitude and flexibility
- Excellent organizational and multitasking skills
- Ability to lift, carry, push, or pull up to 30 pounds
- Ability to remain seated for prolonged periods
- Excellent administrative skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or front desk services preferred
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite or similar software
- Strong problem-solving and critical-thinking abilities
- Positive attitude with flexibility and patience
- Excellent organizational and multitasking skills
- Strong administrative skills
Job Duties
- Warmly greet everyone who enters the building and acknowledge all those who are exiting (ensure proper registration and departure of residents and guests)
- Announce to residents all visitors, deliveries, and service persons
- Manage the inventory of all keys issued through Concierge, issue keys to authorized personnel, and maintain a key log
- Respond to emergency situations by notifying proper authorities and departments according to Emergency Response Procedures
- Maintain privacy and confidentiality of resident information
- Handle residents’ complaints, inquiries, and service requests
- Answer telephones timely and professionally using appropriate greetings
- Coordinate courier deliveries for residents and maintain delivery logs
- Attend all meetings related to Concierge services
- Support continuous improvement and learning by attending property-provided courses
- Represent the property professionally during shifts and on property grounds for job-related issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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