Concierge

Turnberry Ocean Colony is a premier luxury residential community situated along the breathtaking beachfront of Sunny Isles, Florida. Renowned for its world-class amenities and elegant environment, this prestigious property sets the standard for luxury coastal living. The community prides itself on a professional yet welcoming workplace culture where every team member is dedicated to delivering exceptional service. At Turnberry Ocean Colony, the commitment to excellence is evident in everything from the meticulously maintained grounds to the sophisticated services offered, ensuring residents and guests enjoy an unparalleled living experience.

This company places a strong emphasis on collaboration and high service standards, fostering an environment where employees are valued and encouraged to contribute to lasting quality experiences. Turnberry Ocean Colony is not only a residence but a lifestyle destination that harmonizes comfort, security, and sophistication in an idyllic beachfront setting.

The Concierge/Front Desk position at Turnberry Ocean Colony is a vital role focused on ensuring the highest level of resident and guest satisfaction through prompt, professional, courteous, and dedicated services. This role acts as the first point of contact for residents and visitors, providing a warm and welcoming atmosphere while managing various front desk duties. The Concierge is responsible for monitoring and controlling building access, managing keys, handling inquiries, and resolving resident-related concerns with discretion and efficiency.

In this role, the Concierge works closely with the Concierge Manager and other team members to complete daily tasks, achieve departmental goals, and support ongoing projects aimed at enhancing the living experience for all residents. This position demands agility, attention to detail, and a passion for service excellence. It also requires someone who can maintain privacy and confidentiality, especially regarding resident information and activities.

The position offers full-time employment with comprehensive benefits including 401(k) plans with employer matching, health insurance, dental and vision coverage, paid holidays, PTO days, and various employee-focused perks such as meal programs and social events. This creates an enriching professional environment that promotes work-life balance and employee well-being.

The Concierge/Front Desk team member must be adaptable and able to respond efficiently to emergencies, demonstrating sound judgment and prompt reaction in situations such as medical emergencies, power outages, or safety threats. The role demands strong communication skills, both verbal and written, excellent organizational capabilities, and proficiency with technology including Microsoft Office Suite.

Turnberry Ocean Colony encourages continuous professional development by supporting attendance at relevant courses and meetings. Individuals in this role represent the property with utmost professionalism at all times, contributing actively to the positive reputation and smooth operation of the community.

Overall, this role is ideal for professionals passionate about hospitality, resident services, and high-touch client interactions within a luxury residential setting. It offers the opportunity to work in a prestigious environment with a dedicated team focused on excellence, innovation, and resident satisfaction.