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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
DailyPay option
Medical insurance
Dental Insurance
Vision Insurance
vacation
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Discounts
Leadership development
Job Description
White Lodging is a renowned hospitality company that specializes in developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities in the United States. With a commitment to excellence, White Lodging prides itself on creating extraordinary experiences for its guests while fostering a supportive and growth-oriented environment for its associates. The company understands that hospitality is not just about services but about how people feel during their stay, emphasizing a culture of care, dedication, and genuine human connection. This ethos makes White Lodging a preferred employer and a leader... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal skills
- Ability to handle multiple tasks simultaneously
- Flexible availability including weekends and holidays
- Ability to maintain professionalism in a fast-paced environment
Job Qualifications
- Outgoing and social personality
- Excellent communication and listening skills
- Passion for service with a positive, can-do attitude
- Team-player mindset
- Talent for problem-solving
- Ability to adapt to any situation
- Ability to stand and walk for long periods
- Ability to lift at least 10 pounds regularly
Job Duties
- Provide the highest quality of service to the guest, anticipating and exceeding their expectations
- Assist guests with special requests including reservations, hotel information, and arranging transportation
- Develop thorough knowledge of hotel services, local area, and travel services
- Accurately answer guest questions and provide recommendations
- Resolve guest complaints or concerns
- Assist guests with food and beverage needs in the concierge lounge and maintain cleanliness
- Develop and maintain positive working relationships
- Maintain a neat and professional personal appearance
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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